Adam Julian

Freiberuflich, Senior Support Engineer, Sleuth Enterprises, Inc.
Ljubljana, Slovenia

Fähigkeiten und Kenntnisse

Advanced Customer Support
Process Optimization
Business Operations
Customer care

Werdegang

Berufserfahrung von Adam Julian

  • Current 3 years and 11 months, since Jul 2022

    Senior Support Engineer

    Sleuth Enterprises, Inc.

  • 1 year and 4 months, Apr 2021 - Jul 2022

    Senior Support Engineer

    Reciprocity, Inc.

  • 3 years, Apr 2018 - Mar 2021

    Sales Manager

    GRENKE AG
  • 3 years and 3 months, Jan 2015 - Mar 2018

    Head of Administration

    GRENKELEASING d.o.o.

    + Leading a team of 3 employees + Coordination between CEO, Administration, Sales, as well as GRENKE Group HQ + Organisation and supervision of daily business in Administration + Analysis and improvement of processes + Evaluation of and decision-making on financing requests from clients + Responsible for legal and debt collection activities (legal reminders, court orders etc.) + Reporting complex performance data to the GRENKE Group HQ + Training and mentoring new team members

  • 2 years and 8 months, Jun 2012 - Jan 2015

    Office Manager

    GRENKELEASING d.o.o.

    + Supporting customers, resolving complex customer issues, conflict management + Developing and testing new processes, optimizing existing processes + Responsible for contract processing and management for new and existing clients + Training and mentoring new team members

  • 4 years and 2 months, Apr 2008 - May 2012

    Sales Assistant

    ORACLE Software d.o.o.

    Rght-hand assistance to the Slovenian Alliance & Channel Manager; administration, process adjustment and optimization, contact database upkeep, partner events organization, preparation of marketing materials, partner support, correspondence and coordination with similar departments in the Adriatic region.

Ausbildung von Adam Julian

  • 2 years and 1 month, Oct 2013 - Oct 2015

    Multimedia

    IAM, Institute and Academy for Multimedia

    Event Management

  • 6 years and 1 month, Sep 2005 - Sep 2011

    Multimedia

    IAM, Institute and Academy for Multimedia

Sprachen

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Spanish

    B1-B2 (Gute Kenntnisse)

  • Slovenian

    C2 (Verhandlungssicher / Muttersprachlich)

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