Ing. Akram Rageh

Lead sales functions of neonatal equipment within Africa & the Middle East & design mechanism to improve order & distribution processes. Assess risks & business value of new opportunities while creating contracts and other documents. Establish a productive relationship with all key stakeholders & enabled the business to scale while improving key performance indicators impacting their efficiencies & improving overall customer experience. Analyse data to develop & execute future marketing strategies.

Installed & upgraded laboratory equipment while delivering technical support. Build a cohesive relationship with suppliers & managed spare parts ordering processes. Provided technical support & service for laboratory devices supplied by the company; installed and maintained several devices. Ensured complete customer’s warranty & post-warranty service such as regular service inspections & defects.