Alberto Polancos
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alberto Polancos
- 1 year and 5 months, Oct 2022 - Feb 2024
Junior System Administrator
European IT Consultancy EITCO GmbH
- 9 months, Jul 2017 - Mar 2018
Customer Support
Sykes Enterprises Berlin GmbH & Co.KG
Telephone support for PlayStation customers in Spain.
- 3 years and 9 months, Oct 2011 - Jun 2015
Help Desk Technician
SEIDOR Consulting S.L.
Deployed in Costaisa handling technical support to the workers of Asepeyo (Labour Risk Prevention and Mutual Health insurer) and managing assistance tickets related to onsite support and ISP (both held by different companies).
- 1 year and 1 month, Feb 2009 - Feb 2010
Help Desk Technician (2nd level)
Nominalia
Technical support (mainly via e-mail) to suppliers and end customers of a company that offers domain name registration, web hosting, website building tools, e-mail services, digital certificates, e-commerce solutions and managed and unmanaged servers.
- 1 year and 2 months, May 2007 - Jun 2008
Help Desk Technician
T-Systems ITC IBERIA S.A.U.
Technical support for employees of SEAT and two hotel chains.
- 4 months, Mar 2006 - Jun 2006
Computer technician
Bournville College
Computer and network maintenance in the IT department.
- 10 months, May 2003 - Feb 2004
Computer technician
U.P.I. Getxo
Customer assístance and computer repair, either at the shop or at customer’s home.
Ausbildung von Alberto Polancos
- 1 year and 10 months, Sep 2004 - Jun 2006
Information systems
Colegio Zabalburu (Bilbao)
Professional school course with three-month in-company work experience. Visual Basic programming with network protocols, installation and setup of IT systems and networks, network and web services, MS Office package and other management applications usage, relational database systems design, normalization, definition and manipulation, 5S program implementation.
Sprachen
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
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