Ing. Michael Paul
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Michael Paul
Responsibilities: - Provide technical support on Wind River products - Communicate effectively with customers to resolve their problems - Communicate effectively with account teams on customer issues - Document customer issues and resolutions accurately and thoroughly - Develop technical content for online support site - Participate in support process improvement activities
- Communicate effectively with customers to resolve their problems - Communicate effectively with account teams on customer issues - Document customer issues and resolutions accurately and thoroughly - Develop technical content for online support site - Participate in support process improvement activities Specialties: Software Project management, deep flexlm license management knowledge
- 2 years and 2 months, Apr 2002 - May 2004
Information and Technology Service Manager
Universität Salzburg
Manager for IT services. Responsible for all centralized UNIX and Linux servers. Responsible for evaluation and integration of new system. Planing and coordinating new IT projects. Improveing existing services and systems.
- 3 years and 2 months, Apr 2001 - May 2004
IT services manager
Paris Lodron Universität Salzburg
Administration and maintaining the University wide Oracle databases and library system (aleph). Responsible for the security, backup, performance and availability of the centralized Oracle databases
Ausbildung von Michael Paul
- Current 16 years and 8 months, since Oct 2009
Computer Science
FernUniversität Hagen
- 10 years and 11 months, Oct 1995 - Aug 2006
Computer Science
Universität Salzburg
Sprachen
English
B1-B2 (Gute Kenntnisse)
German
C2 (Verhandlungssicher / Muttersprachlich)
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