Angelo Pietra
Angestellt, Head Of Customer Experience, ngena GmbH
Frankfurt am Main, Germany
Timeline
Professional experience for Angelo Pietra
Responsible for internal customer and partner support
Design of BSS processes related to customer care / support, user management and customer success. Team lead of the Customer / Partner support team.
1 year and 1 month, Apr 2015 - Apr 2016
Produktmanager ATC Center Systems
COMSOFT GmbH
Produktmanagement für Produkte aus dem Bereich ATC Center Systems.
1 year and 2 months, Feb 2014 - Mar 2015
Project Engineer
COMSOFT GmbH
7 months, Aug 2013 - Feb 2014
System Engineer - Project Manager
Alcatel-Lucent Network Services
System Engineering and Project Management for the Itelligent Network Competence Center.
2 years and 4 months, Sep 2010 - Dec 2012
Technical Account Manager
Motorola Mobility Germany
1 year and 6 months, May 2007 - Oct 2008
Technical Project Manager
Vodafone
Technical Project Manager for the Network Services Department. SMS Architecture design, planing and integration. RFI/RFQ management Management reporting Vedor relation
1 year and 4 months, Feb 2006 - May 2007
System engineer (GSM)
Vodafone
System engineer for the Network Services Department Mobile data platform management Vendor relations
3 years and 8 months, Jun 2002 - Jan 2006
System Engineer
Vodafone
System engineering of lawful interception platforms for voice and data. Architecture design, platform testing and integration.
Educational background for Angelo Pietra
1993 - 2000
Telecomunicazioni
Genova
Languages
Italian
First language
English
Fluent
German
Fluent
Spanish
Basic