Angelo Pietra

Basic

Angestellt, Head of Platform Support, ngena GmbH

Frankfurt am Main, Germany

Skills

Produktmanagement
Telekommunikation
Product Management
Technical Account Manager
mobile networks
project management
Air Traffic Management
gsm
umts
network planning
system integration
Product lifecycle planning and maintenance
Android
Customer Relations
Telekommunication
Defect Management
Technical Product Management
Projektmanagement
LAN
IP Communication
Mobile Operator
IP Networking
Terminals
TCP/IP
VPN
VOIP
Presales
Technical Support
System Engineering
Product Manager
Italian
Internet
Web applications
google script
javascript
Process Management
Process Improvement
Excellent application knowledge: Word
PowerPoint
Excel
Project and HTML
XML
ATM
LINUX
Mobilfunk
Smartphones
SMS
sd-wan
Customer Relationship Management
Customer Service
CRM
Business Support Systems
Team Lead
Management
BSS OSS
Process management
SD-WAN
Release Management
Architektur
Digital transformation
International Team
International team management
MS Office
English Language
Information technology
Customer
Partner Management
Support
Prozesse

Timeline

Professional experience for Angelo Pietra

  • Current 2 years, since Feb 2020

    Head of Platform Support

    ngena GmbH

    Responsible for internal customer and partner support

  • Current 4 years and 7 months, since Jul 2017

    BSS Product Architect / Customer Support

    ngena GmbH

    Design of BSS processes related to customer care / support, user management and customer success. Team lead of the Customer / Partner support team.

  • 1 year and 1 month, Apr 2015 - Apr 2016

    Produktmanager ATC Center Systems

    COMSOFT GmbH

    Produktmanagement für Produkte aus dem Bereich ATC Center Systems.

  • 1 year and 2 months, Feb 2014 - Mar 2015

    Project Engineer

    COMSOFT GmbH

  • 7 months, Aug 2013 - Feb 2014

    System Engineer - Project Manager

    Alcatel-Lucent Network Services

    System Engineering and Project Management for the Itelligent Network Competence Center.

  • 2 years and 4 months, Sep 2010 - Dec 2012

    Technical Account Manager

    Motorola Mobility Germany

  • 1 year and 6 months, May 2007 - Oct 2008

    Technical Project Manager

    Vodafone

    Technical Project Manager for the Network Services Department. SMS Architecture design, planing and integration. RFI/RFQ management Management reporting Vedor relation

  • 1 year and 4 months, Feb 2006 - May 2007

    System engineer (GSM)

    Vodafone

    System engineer for the Network Services Department Mobile data platform management Vendor relations

  • 3 years and 8 months, Jun 2002 - Jan 2006

    System Engineer

    Vodafone

    System engineering of lawful interception platforms for voice and data. Architecture design, platform testing and integration.

Educational background for Angelo Pietra

  • 1993 - 2000

    Telecomunicazioni

    Genova

Languages

  • Italian

    First language

  • English

    Fluent

  • German

    Fluent

  • Spanish

    Basic

Wants

Produktmanagement
Coaching

Interests

Technology
internet
mobile
smartphone
networks
social networks
Google Apps
Food
Cooking
kochen und backen.
Mobile Devices
Whisky
Innovation
Home Automation
Mobile Internet
Online Sevices
Business Strategy
Statistic
Investing
Food
Motorcycle Touring
Wine
Air Traffic Management
Air Traffic Control
Radar technology
Produktmanagement

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