Alexander H. Lahme

Achieve weekly sales targets and be knowledgeable on all store promotions and campaigns. Learn and keep updated on all of the company’s products and service. Contact potential and existing customers by phone or email and provide customers with sale quotes. Maintain a good relationship with every customer by providing support, information and guidance. Work as part of a team to ensure the store looks presentable at all times. Be honest and demonstrate integrity in the sales process.

Evaluating inbound phone calls and customer interactions with efficiency and accuracy within mobile billing department. Assisting customers with queries from EU to International roaming, mobile add-ons, billing queries, change of ownership, selling EE broadband, mobile upgrade plans and devices. Navigated multiple software applications simultaneously on customer mobile accounts part of BT Group and EE. always reached my targets 100% and over

after 5 years working for Wayfair for UK, DE & IE market full time home office/remote I was responsable for the following tasks: evaluating phone, email and chat interactions with efficency and accuracy, identify areas of improvement and convey trends through order related deep dives, analyze customer feedback, order history details utilizing structured framework for analysis, navigate multiple software applications and technologies simultaneously, maintain strong performance

Dell, Equalogic, EMC2 & Microsoft solution provider for channel partners

Sales Specialist for Swiss Market CH

Continental Kitchen and Fresh Food cooked to order from fine Wines, Starters, Main Courses to Homemade Desserts. Fresh local Fish, Meat and Poultry.

Household and Commercial

Nationwide Telesales for Multibrand Computer Products from Software to Hardware incl. Accessories - A-Z one stop shop for computers

Multilingual Technical Support from Hardware to Software.

Economy, First Class and VIP Clients (multilingual)

apprentice editing interviewer for moderators and presenters.