Alexander Kalaschek
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alexander Kalaschek
- Bis heute 5 Jahre und 4 Monate, seit Feb. 2020
IT Platform Architect/Expert Sales Platforms
OMV
- 6 Jahre und 2 Monate, März 2013 - Apr. 2019
ServiceGrid Solution Specialist
Cisco Systems Austria
Ensured effective B2B collaboration service management as well as Delivered 2nd and 3rd level software support of ServiceGrid Software. Contributed towards skillset development of new hires as well as clients as an application trainer, delivering trainings on ServiceGrid software. Prepared technical documentation and strategized trainings for both customers and partners. Product owner for various usability and customization features. Implementation support on critical projects.
- 2 Jahre und 6 Monate, Okt. 2010 - März 2013SolveDirect Service Management GmbH
IT Project Manager, Technical Consulting & Implementation
Management of requirements gathering, risk and issues in delivery, project planning and change management as well as handover to support. Implemented B2B integrations of IT Service Management applications and processes using the SolveDirect Application platform in the cloud to connect service providers to enable seamless service collaboration. Development of the first ITSM B2B multiparty connection for the largest enterprise customer, setting the standard for future multiparty connections.
- 2 Jahre und 7 Monate, Feb. 2008 - Aug. 2010
IT Network Engineer
Rechtsanwälte Lachmann & Pflaum
Ensured seamless operations of all organisational IT services. Advokat Software Support. Implementation of a Speech 2 Text workflow. Managed organizational split, move & migration into 2 independent law agencies.
- 4 Jahre und 4 Monate, Okt. 2003 - Jan. 2008
IT Project Management & Web Application Engineering
Logix Technologie & Beteiligungs GmbH
Supervised technical services team and provided effective 2nd level support. Administered all service level agreements and assured conformance, troubleshot all impeding software issues, and provided technical assistance to all key accounts. • Developed an easy to install & manageable content management system (PHP/SQL).
- 3 Jahre und 9 Monate, Feb. 2000 - Okt. 2003
Founder, Web Application & Product Development
E-Webs OEG
Web Design, Development & Provider Services for various Companies and Clients. Technologies mainly used were: HTML, JavaScript, PHP, SQL, ASP, Access & Macromedia Flash. Hosting Services on Debian Linux.
- 1 Jahr und 10 Monate, Mai 2001 - Feb. 2003
Web Application Developer
Exozet
Web Design & Development for various Clients. Technologies mainly used were: HTML, JavaScript, PHP & SQL
Ausbildung von Alexander Kalaschek
- 3 Jahre und 6 Monate, Sep. 1998 - Feb. 2002
IT Technician/Network Engineer
Henkel Austria GmbH
IT Application & Network engineer Learned Network & Computer Setups, Installation, Configuration, Diagnostics and Troubleshooting, Client Rollouts and Support. Administrating Windows Clients, Lotus Notes & Novell Admin Services, Backup-Management (Arcserve),
Sprachen
Englisch
Fließend
Deutsch
Muttersprache
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