Alexei Golovei

Angestellt, CRM Business Analyst, Amdocs Israel LTD
Ariel, Israel

Fähigkeiten und Kenntnisse

CRM Expert
Amdocs CRM
CRM Business Analyst
CRM System architect
CRM Design

Werdegang

Berufserfahrung von Alexei Golovei

  • Bis heute 16 Jahre und 3 Monate, seit Mai 2009

    CRM Business Analyst

    Amdocs Israel LTD

    Full responsibility of Amdocs CRM (Clarify 7.5) application (Amdocs Product Support):  Smart Client  Classic Client  Self Service (web) application (https://support.amdocs.com)  Full Project Management – scope, timeline, resources allocation  Analysis of the requirements from Business perspective  Proposing and discussing possible solutions  Detailed Functional Design preparation and approval  Proposing new features and customization options for the system

  • 1 Jahr und 4 Monate, Feb. 2008 - Mai 2009

    Testing Group Leader

    Amdocs Inc.

    Testing Group Leader in Amdocs India (Relocation) Implementing business-wise testing procedures that improved the quality of tests. Coached test engineers to review HTML/scripts to identify possible security vulnerabilities Arranged Application Security for QA course in India for local testers (done by Hacktics representative) Recruited and built a team of 12 testers Planning, coordinating, performing various tasks and monitoring progress with more than 10 different projects in Israel.

  • 1 Jahr und 9 Monate, Juni 2006 - Feb. 2008

    Testing Engineer - Amdocs CRM application

    Amdocs

    Senior Testing Engineer in the following projects: Amdocs Product Support system (Amdocs CRM) versions 1.2 – 1.7 https://support.amdocs.com (APSS front end) – full testing during all versions of APSS From August 2007 – January 2008 in mini-relocation to Development Center India as Acting Group Leader. Due to excellent results, relocated officially from February 2008.

Ausbildung von Alexei Golovei

  • 1 Jahr und 10 Monate, Sep. 2011 - Juni 2013

    Business and Management

    Slavonic University

  • 2 Jahre und 10 Monate, Sep. 2008 - Juni 2011

    Information Technologies

    Slavonic University

    Information Technologies

Sprachen

  • Englisch

    Fließend

  • Hebräisch

    Fließend

  • Russisch

    Muttersprache

  • Rumänisch

    Grundlagen

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