Alexei Golovei

Full responsibility of Amdocs CRM (Clarify 7.5) application (Amdocs Product Support):  Smart Client  Classic Client  Self Service (web) application (https://support.amdocs.com)  Full Project Management – scope, timeline, resources allocation  Analysis of the requirements from Business perspective  Proposing and discussing possible solutions  Detailed Functional Design preparation and approval  Proposing new features and customization options for the system

Testing Group Leader in Amdocs India (Relocation) Implementing business-wise testing procedures that improved the quality of tests. Coached test engineers to review HTML/scripts to identify possible security vulnerabilities Arranged Application Security for QA course in India for local testers (done by Hacktics representative) Recruited and built a team of 12 testers Planning, coordinating, performing various tasks and monitoring progress with more than 10 different projects in Israel.

Senior Testing Engineer in the following projects: Amdocs Product Support system (Amdocs CRM) versions 1.2 – 1.7 https://support.amdocs.com (APSS front end) – full testing during all versions of APSS From August 2007 – January 2008 in mini-relocation to Development Center India as Acting Group Leader. Due to excellent results, relocated officially from February 2008.

Information Technologies