Alexei Golovei
Angestellt, CRM Business Analyst, Amdocs Israel LTD
Ariel, Israel
Werdegang
Berufserfahrung von Alexei Golovei
Bis heute 15 Jahre und 5 Monate, seit Mai 2009
CRM Business Analyst
Amdocs Israel LTD
Full responsibility of Amdocs CRM (Clarify 7.5) application (Amdocs Product Support): Smart Client Classic Client Self Service (web) application (https://support.amdocs.com) Full Project Management – scope, timeline, resources allocation Analysis of the requirements from Business perspective Proposing and discussing possible solutions Detailed Functional Design preparation and approval Proposing new features and customization options for the system
1 Jahr und 4 Monate, Feb. 2008 - Mai 2009
Testing Group Leader
Amdocs Inc.
Testing Group Leader in Amdocs India (Relocation) Implementing business-wise testing procedures that improved the quality of tests. Coached test engineers to review HTML/scripts to identify possible security vulnerabilities Arranged Application Security for QA course in India for local testers (done by Hacktics representative) Recruited and built a team of 12 testers Planning, coordinating, performing various tasks and monitoring progress with more than 10 different projects in Israel.
1 Jahr und 9 Monate, Juni 2006 - Feb. 2008
Testing Engineer - Amdocs CRM application
Amdocs
Senior Testing Engineer in the following projects: Amdocs Product Support system (Amdocs CRM) versions 1.2 – 1.7 https://support.amdocs.com (APSS front end) – full testing during all versions of APSS From August 2007 – January 2008 in mini-relocation to Development Center India as Acting Group Leader. Due to excellent results, relocated officially from February 2008.
Ausbildung von Alexei Golovei
1 Jahr und 10 Monate, Sep. 2011 - Juni 2013
Business and Management
Slavonic University
2 Jahre und 10 Monate, Sep. 2008 - Juni 2011
Information Technologies
Slavonic University
Information Technologies
Sprachen
Englisch
Fließend
Hebräisch
Fließend
Russisch
Muttersprache
Rumänisch
Grundlagen