Alexei Petrici

Delivered unique customer service by taking orders in a proper manner, accurately serving the food and drinks; Increased customer satisfaction by dealing with special requirements and offering the best solution for the guests in the shortest time; Obtained enormous experience in verbal, written and intercultural communication, attention to details and keeping up a professional appearance; Developed interpersonal, analytical, multitasking, time management, and conflict resolution skills.

Achieved a significant level of experience of creating, maintaining and improving professional and interpersonal relationships with co-workers, business owners and special customers; Independently organized the routes based on daily pickups and deliveries up to 150 packages and 120 stops on 65 sq. km for two suburban areas of Hamburg, Germany.

Provided professional and fast service by serving the guests in a prompt and adequate manner; Ensured customer satisfaction by offering special assistance and having a welcoming attitude; Demonstrated strong personal qualities by being an honest, positive, flexible and responsible person while interacting with guests, managers and colleagues from other departments.

Promptly and efficiently responded to customer needs and requests; Demonstrated professionalism and positive attitude in stressful and difficult situations; Maintained a clean atmosphere, was responsible to keep area clean and help clean other areas if there was slow time; Completed all cleaning, stocking and organizing tasks in assigned areas.

International Strategy, E-Commerce Skills, Sales Management, Enterprise Resource Planning.

Financial Management, Supply Chain Management, Sales Techniques, International Management.