Dipl.-Ing. Anderson Coelho

Basic

Angestellt, EMEA Remote Service Specialist (Extraoral X-ray systems and CAD/CAM), Carestream Dental

Stuttgart, Germany

Skills

DICOM
Medical device
Hardware Diagnostics
Technical Support
Troubleshooting
IT Troubleshooting
Healthcare
Product Management
Product Development
Electronics
Engineering
Robotics
Field Engineering
Product launch
Sales Management

Timeline

Professional experience for Anderson Coelho

  • Current 5 years and 4 months, since Jul 2016

    EMEA Remote Service Specialist (Extraoral X-ray systems and CAD/CAM)

    Carestream Dental

    - Responsible for data analysis of escalations to identify training opportunity, knowledge database creation - Responsible for development and delivery of training to increase resolution time and first time fix rates - Responsible for commercialization via participation on gates for product development, TTS, beta site installation and data collection - Responsible for Current Product Engineering - Internal and external training delivery - Responsible for product performance reports

  • 1 year and 10 months, Sep 2014 - Jun 2016

    Technical Support Representative

    Carestream Dental

  • 3 years and 9 months, Jan 2011 - Sep 2014

    Product Specialist - Dental digital

    Carestream Dental

    Responsible for all digital capture solutions products on Brazil - Panoramic, cephalometric, 3D tomography and intraoral support. Support to technicians on field, installation, maintenance and application. Responsible for training technicians that will work on field with all this products.

  • 1 year and 7 months, Jul 2009 - Jan 2011

    Technical Support Engineer

    Planmeca

Educational background for Anderson Coelho

  • 6 years, Jan 2009 - Dec 2014

    Mechatronics, Robotics, and Automation Engineering

    Centro Universitário Anhangüera

Languages

  • Portuguese

    First language

  • English

    Fluent

  • Spanish

    Fluent

  • German

    Intermediate

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