Anna Eker

Selbstständig, HR & People Operations| Administrative Support| Psychologist, JoyTherapy
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Account Reconciliation
Benefits Administration
Business Development
Case Management
Compensation & Benefits
Change Management
Clinical Psychology
Complaint Management
Coaching
Cognitive Behavioral Therapy (CBT)
Customer Satisfaction
ERP Software
Customer Success
Contract Management
Financial Analysis
Human Capital Management
Counseling
Financial Reporting
Human Resources (HR)
Global Mobility
Human Resources Information Systems (HRIS)
Employee Engagement
Intercultural Communication
Migration Law
Hiring
Employee Files
Multi-country
HR Administration
ERGANI
Parent education programs
HR Policies
Payroll
Labor and Employment Law
Negotiation
Policies & Procedures
HR Project Management
Payroll Administration
Office Administration
Labor Relations
Problem Analysis
HR Reporting
Payroll Management
Office Equipment Operation
Legislation
Onboarding
Psychotherapy
Payroll Software
Relocation
Organizational Development
Reporting & Analysis
payslip
research activities
Stakeholder Management
Pediatric Psychology
Resume Review
People Management
Social Security Law
Time Management
Attention to Detail
Computer Literacy
Confidentiality
Conflict Resolution
Cooperation
Decision-Making
Easily Adaptable
Critical Thinking
Emotional Intelligence
Cross-team Collaboration
Interpersonal Communication
Interpersonal Skills
Multitasking
Organization Skills
Teamwork
Soft Skills

Werdegang

Berufserfahrung von Anna Eker

  • Bis heute 1 Jahr und 9 Monate, seit März 2025

    HR & People Operations| Administrative Support| Psychologist

    JoyTherapy

    Psychologist and career coach supporting clients with psychological well-being, career transitions, interviews, CVs and professional development. I also assist with administrative and bureaucratic matters, including document preparation, communication with public authorities, and complex administrative cases. My work combines psychological insight, practical problem-solving, crisis support and cross-cultural experience.

  • Bis heute 3 Jahre und 3 Monate, seit Sep. 2023

    Business Coach | Career Development & Relocation Support

    JoyTherapy

    • Guiding clients through career transitions and adaptation to organisational shifts, boosting leadership skills and personal growth. • Supporting clients with relocation-related administrative processes, document preparation and communication with public authorities, particularly in complex or sensitive situations. • Evaluating and assisting in the preparation of resumes (ATS-friendly), cover and motivation letters, and escalation correspondence. • Preparing clients for interviews, negotiations, and

  • 3 Monate, Juli 2023 - Sep. 2023

    Payroll Manager

    assistwise.gr

    • Setting up and configuring company’s Payroll SW • Mass payroll payments implementation via macro .xls, .csv files • Setting up HR procedures, HR consulting and HRIS auditing • Full cycle payroll handling for 28 employees with sustaining adherence to state payroll regulations, Immigration and Labour Law • Dealing directly with banks, ΔΥΠΑ, ΣΕΠΕ/ΕΡΓΑΝΗ, ΕΦΚΑ, ΔΟΥ, bailiff and lawyer

  • 1 Jahr und 1 Monat, Juli 2022 - Juli 2023

    Payroll Officer

    Webhelp

    • Payroll Data Preparation & Vendor Coordination: Managed the collection, preparation and auditing of gross payroll data (leaves, overtime, bonuses, social security contributions, and benefits) for a high-volume international workforce of 2,300+ employees, acting as the primary operational link to the external payroll processing provider. • Compliance & Risk Mitigation: Completed rigorous specialized training in core salary calculation frameworks to ensure 100% accuracy in data collection, mitigating leg

  • 1 Jahr und 5 Monate, März 2021 - Juli 2022

    Reception Office Administrator

    Webhelp

    • Managing the reception desk, including maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, following anti Covid measures and processes, resolving conflict situations) • Welcoming visitors/ vendors and directing them to the appropriate areas • Assistance with issuing of employee’s badges • Monitoring inventory of stock (supplies and pharmacy) • Keeping and handing over bank certificates, voucher meal cards • Re

  • 1 Jahr und 6 Monate, Okt. 2019 - März 2021

    Business Development Specialist (CSI) at HP

    Webhelp

    Category and Sales Intelligence for the project Hewlett Packard inc. (B2B) in Greek, English, Russian, Ukrainian languages: • Business Partners (BP) accounts handling • BP escalations handling • Marketing researches via surveys, sales SW • Lead generation & cold calling • Back office BP management

  • 3 Jahre und 4 Monate, Juli 2016 - Okt. 2019

    Technical CRM Support Agent

    Teleperformance Greece

    EMEA Technical Operations: Provided omni-channel tier-1 troubleshooting, electronic data storage solutions and technical crisis resolution for corporate clients across the EMEA region via CRM systems.

  • 1 Jahr und 8 Monate, März 2010 - Okt. 2011

    Web article/thread editor

    Freelancer

    Goods evaluation through internet, web article/thread editor of respective website

  • 6 Monate, Juli 2009 - Dez. 2009

    Accounts Payable Specialist

    LLC RPE "Stalservis"

    Retail and wholesale accounting services

  • 9 Monate, Dez. 2007 - Aug. 2008

    Assistant Economist

    "Optimus" LLC (Luxoptics wholesale)

  • 8 Monate, Mai 2007 - Dez. 2007

    Accounts Payable Specialist

    Khimrezerv LLC

    Retail accounting services

  • 1 Jahr und 1 Monat, März 2006 - März 2007

    Economist

    State enterprise Kharkiv instrument-making plant named after T.G. Shevchenko

    Retail and wholesale accounting services at the Planning Department of the Special Design Bureau.

  • 4 Monate, Okt. 2005 - Jan. 2006

    Receptionist

    DOPOMOGA Ukraine

Ausbildung von Anna Eker

  • 5 Jahre und 8 Monate, Okt. 2018 - Mai 2024

    Clinical Psychology

    National & Kapodistrian University of Athens

  • 10 Monate, Sep. 2004 - Juni 2005

    MSc in Theoretical Economics, Summa Cum Laude

    Simon Kuznets Kharkiv National University of Economics

    Faculty of International Relations and Affairs

  • 3 Jahre und 10 Monate, Sep. 2000 - Juni 2004

    BSc in Economics and Business Management, Summa Cum Laude

    Simon Kuznets Kharkiv National University of Economics

    Faculty of International Relations and Affairs

Sprachen

  • Russian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Ukrainian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Greek

    C1 (Fließend)

  • Deutsch

    A1-A2 (Grundkenntnisse)

  • Englisch

    C1 (Fließend)

  • Polnisch

    A1-A2 (Grundkenntnisse)

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