Ardit LUKAJ

Own end-to-end planning for a 250-employee transport company, coordinating daily operations across a fleet of 200 vehicles and 150+ daily routes. Designed and built the planning systems now used across the entire business, embedding AI tools that accelerated route building and cut manual planning work by roughly 30%. Optimize schedules daily to reduce empty runs, overtime, and fuel spend; track KPIs (on-time performance, driver utilization, cost per route) and report them directly to the CEO. Serve as the c

Ran end-to-end operations for a Geneva-based transfer and transport business, logistics, commercial activity, and workforce planning across a fleet of 5 vehicles. Recruited, trained, and managed a team of 12 employees, handling shift scheduling, performance oversight, day-to-day coaching, and conflict resolution. Owned the full commercial cycle, quotes, negotiation, contract confirmation, and post-service client care, turning one-off bookings into recurring accounts. Introduced process improvements to sched

Built three B2C sales pipelines from scratch as a self-employed rep, real estate, residential solar, and home insulation on a pure-commission structure. Managed the full sales cycle independently, lead generation, cold prospecting, needs analysis, negotiation, and closing on high-ticket, considered purchases with homeowners. Consistently hit or exceeded monthly targets with no fixed salary, while handling all contracts, commission tracking, and tax obligations independently. Refined a repeatable qualificati