Company
Joao Valerio
Basic
Bis 2019, Director Consumer Platforms and Mobile Business Deployment, UPC Schweiz GmbH
Basel, Switzerland
Timeline
Professional experience for Joao Valerio
4 years and 4 months, May 2015 - Aug 2019
Director Consumer Platforms and Mobile Business Deployment
UPC Schweiz GmbH
Directs Business and Technology delivery of consumer and shared services, digital and business transformation initiatives, reporting to the SLT. Runs a portfolio worth 50 Mio CHF/yr, heading an international team of 12 Program Managers and Business Analysts in CH and AT. Lead market launch of strategic portfolio of initiatives for Sales, Mktg, Online, C. Care, Finance, SCM, HR, Legal & Reg. units, assessing business value, cost, technological complexity, resource needs, implementation quality and timings.
2 years, Jun 2013 - May 2015
Head of Project and Product Business Deployment
UPC Schweiz GmbH
Oversee and lead all aspects of program portfolio encompassing strategic products to introduce into CH and AT markets. Responsible for all consumer facing strategic deliveries, leading a portfolio worth 35 Mio CHF/yr, heading a team of 7 project and program managers and reporting to the VP of Business Deployment. Reporting to SMT on program execution. Delivery assurance of commercial, online and product driven initiatives, from requirements gathering and definition to post launch operational readiness.
2 years, Jun 2011 - May 2013
Senior Program Manager - Marketing and Products Business Deployment
UPC Schweiz GmbH
Member of upc Switzerland Business Deployment team with responsibility to deliver complex and strategic company-wide initiatives and programs, from early concepts to market launch, reporting to Director of Business Deployment and executive board for program execution. Drive business design definition to scope delivery, challenging overall commercial benefits and influencing towards maximal customer experience, operational efficiency and financial performance.
4 years and 6 months, Jan 2007 - Jun 2011
Client Accounts Senior Program & Services Delivery Manager
Acision Iberia SL
Responsibility for all account development and management of +€10M annual portfolio covering the Iberian and Morocco region comprised of major mobile players such as Telefónica, Vodafone or Portugal Telecom. Accountable for enforcing delivery and support deliverables for all Mobile Data Services and Broadband applications, as per data management and governance practices for all business continuity critical real time solutions. Reported to Europe Key Accounts Director, in line to VP Operations for Europe.
5 years and 1 month, Jan 2002 - Jan 2007
Vodafone Account Program & Services Delivery Manager
Lucent Technologies (now Nokia Siemens Networks)
Leader of Vodafone services delivery team, managing an account growing quickly to +€35M annually. Delivery responsibility for the Vodafone Portugal program, acting as SPOC for all contractual deliverables. Strong focus in attaining business continuity through proper data handling and processes integrity throughout the program for the real time operation mission critical customer solutions delivered (wireless access - GSM/GPRS/UMTS, FWA – IN and VPN Data applications, VAS Data solutions development).
1 year and 7 months, Jun 2000 - Dec 2001
Technical Support Manager - Vodafone Portugal
Lucent Technologies (now Nokia Siemens Networks)
Accountable for all support services deliverables integrity, acting as main interface with Vodafone’s Network Quality, Planning, Design and Operations Departments, for all solutions delivered: Wireless 2G/ 3G, Intelligent Network, Fixed Wireless Access.
1 year and 10 months, Sep 1998 - Jun 2000
Technical Support Engineer
Lucent Technologies (now Nokia Siemens Networks)
11 months, Nov 1997 - Sep 1998
Technical Support Engineer
SIEMENS
Educational background for Joao Valerio
1 month, Jul 2015 - Jul 2015
Executive Management
INSEAD Business School
6 years and 3 months, Sep 1992 - Nov 1998
Computer Science and Telecommunications
The Instituto Superior Técnico (IST)
Languages
English
Fluent
Spanish
Fluent
Portuguese
First language
German
Intermediate
French
Intermediate