Ariane Fernanda da Silva Costa

- Support Campaign team to develop Global and Local Marketing campaigns assuring international marketing operational excellence. - Ensure consistency and quality of the campaigns. - Evaluate campaign performance through KPI's monitoring to improve future campaigns. - Give recommendations for general campaign optimization - Manage campaigns to ensure that they meet all target objectives. - Work closely with other marketing and business stakeholders. - Working daily with Salesforce. - Support the CRM team.

- Customer services - Account managemen - Strategic goal planning - Marketing of banking products - Financial market analysis - Prospecting for new customers - Promote promotional campaigns - Development of the company's positioning in the market - Creation of email marketing - Distribution of promotional material to customers - Development of after sales communication - CRM tools

- Development of various administrative functions - Assistance in the development of materials for classes - Support in serving students and developing projects - Receive and send documents. - Control of accounts payable and revenue. - Issue invoices. - Preparation of financial report. - Monitoring of the company's logistical work. - Maintenance of updated information files. - Advising managers of routine work, such as preparing documents, providing information to the public, responding to e-mails.

- Customer service; - Information about the services, answering questions and showing what is offered; - Negotiation of prices and contracts; - Work together and support other professionals in the sales sector; - Search and register new customers; - Offer and receive business proposals; - Find ways to publicize products and services to expand sales reach - Send financial reports and invoices.