Arman John Jison

• Currently, the Engineering Manager for the Philippine team assigned to a Sydney based fintech client providing lending solutions and business accounts for small to medium size businesses in Australia. • Builds the Philippine team that consists of Software Engineers, Support Engineers, Software Engineer in Test, Security Engineer, and Quality Assurance. • Supports team members on their tasks that provides both client and backend solutions such as business accounts, level 2 production support for incidents

Develops and mentors cross functional Philippine team members that works on core tasks for delivering the technology solutions to small restaurants clients based in the United States. Skills include Software Engineer (Java, React, Angular) working on web and mobile applications, Software Engineer in Test (Selenium, Robo Framework), UI/UX Designers, Product Representatives such as Product Owner and Business Analyst, IT Operations for Level 1 support, and technical associates.

• Leads and manages Philippine team members under the Customer Relationship Management department of a project for a huge telecommunication company. • Handles projects such as the online store to purchase telecommunication products and services, mobile application development for SIM offering of the company, and other telecom auxiliary products. • Facilitates the full life cycle of CRM projects including planning, execution, monitoring, risk management, quality, production support, and other agreed KPIs.

• Leads and manages team members in Manila, Singapore, and Australia that are working for the digital banking solution of Avaloq. • Among the pioneers who spearheaded the population growth of Front team members in Manila from approval of positions, recruitment, onboarding, task coordination, and follow-up. • Coordinates with Functional Managers and Product Owners of different teams with extended workbench set-up in Manila, Singapore, and Australia to discuss escalations, issues, and best practices.

• Assigns as the Onshore Technical Manager role for projects with a Fortune 500 US-based insurance and banking company at San Antonio, Texas United States. Was at the client site for almost a year leading the IBM resources from the Manila offshore team. • Assigned to San Antonio, Texas in the United States to act as the IBM Manila Team representative for investment management related projects which includes member new online application app, optimization efforts, and digital enhancements.

Working on the course project to complete the degree Constant Dean's Lister