Arturo Elizalde Aguilar

• Conducted in-depth analysis using Excel (pivot tables and macros) alongside Monstock ERP to monitor inventory and optimize production planning, achieving a 70% reduction in stock shortages. • Spearheaded implementation of an automated supplier tracking system using Monstock ERP, enhancing supply chain transparency and reducing lead times by 30%. • Maintained high customer service quality by training the team on prioritizing claims resolution, resulting in a 95% claim resolution rate within 24 hours.

• Managed import processes for raw materials and fixed assets, ensuring 100% compliance with customs regulations to prevent costly fines, avoid errors in duty payments, and eliminate shipment delays. • Reviewed and updated outdated manual customs processes, creating new standardized procedures that reduced clearance times by 20% and lowered associated logistics costs. • Provided data-driven insights and benchmarking to support purchasing team negotiations, securing annual cost savings of $100,000.

• Launched an online sales channel and implemented an ERP system to support digital sales and operations, boosting business model efficiency by 30%. • Transitioned accounting, sales reporting, and financial analysis tasks to Excel with automated calculations and integrated ERP reporting, reducing manual effort and cutting reporting time by 15 hours weekly. • Introduced a customer-centric strategy based on client feedback and performance metrics, achieving a 10% increase in customer satisfaction.

• Oversaw import logistics for 200+ monthly shipments across four continents, ensuring timely deliveries and optimizing logistics costs through strategic planning and coordination. • Maintained 100% customs compliance for all imports through rigorous documentation and pre-clearance audits, avoiding production delays and fines across high-volume shipments. • Supported new import project launches by identifying cost-saving opportunities and optimizing logistics processes, contributing to $50,000 savings.

• Led the import and customs clearance process, implementing streamlined procedures that reduced lead times by 15%, enhancing supply chain efficiency. • Negotiated contract terms with global raw material suppliers, achieving $30,000 in annual cost savings through strategic sourcing and supplier relationship management. • Managed logistics operations, optimizing transportation costs by 10% through efficient route planning and cost-effective vendor selection to support profitability and smooth operations.