Arun Natesh Ethanur Thuppale
Angestellt, IT Service Delivery Manager, Tata Consultancy Services Ltd
London, Vereinigtes Königreich
Werdegang
Berufserfahrung von Arun Natesh Ethanur Thuppale
Bis heute 5 Jahre und 1 Monat, seit Sep. 2019
IT Service Delivery Manager
Tata Consultancy Services Ltd
responsible for the team that provides end to end Managed services for a Global client based out of United Kingdom Supporting multiple countries and offices/Project sites across the globe with a User Base of 6500. Service desk (24/7),Service request provisioning, Service management, Data Centre, Network Services, Telephony and voice services, End User computing, Desktop Support, Command Centre, Application Support, database support, Oracle fusion are the different towers.
7 Jahre und 4 Monate, Mai 2012 - Aug. 2019
Engagement Manager
Tata Consultancy Services Ltd
Managing end to end infrastructure services for a global client based out of Netherlands.
Managing a team of Front line associates providing hardware support to Dell Corporate users.
Providing first level support to domestic customers on Wipro and non-Wipro products. Actioning email based work requests. Liaise with Service providers and customers and ensure smooth delivery of resolution.
Ausbildung von Arun Natesh Ethanur Thuppale
2 Jahre und 10 Monate, Juli 1998 - Apr. 2001
Electronics and Communication Engineering
Anna University, Chennai
Electronics and Communication engineering
Sprachen
Englisch
Fließend
Tamil
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Malayalam
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Hindi
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