Abraham Schmid

Angestellt, Senior IT Service Delivery Manager, ABB Deutschland
Mannheim, Germany

Fähigkeiten und Kenntnisse

Outsourcing specialist
ITIL Process specialist
People Manager
Contract Commercial Manager
Workforce Planning
Workforce Management
Engagement Services Director
Client Sales Executive
Strategic Outsourcing
Managed Services
Service Management
Management
IT-Compliance
Quality Assurance
Process Optimization
Vertrieb
Programm Management
Projektmanagement
Lösung
Englische Sprache
Prozesse
Outsourcing

Werdegang

Berufserfahrung von Abraham Schmid

  • Current 2 years and 2 months, since Apr 2024

    Senior IT Service Delivery Manager

    ABB Deutschland
  • 1 year and 8 months, May 2022 - Dec 2023

    Senior Service Delivery Manager

    Infosys Limited

    Senior Service Delivery and Project Manager for Large Account Mercedes-Benz AG

  • 7 months, Aug 2021 - Feb 2022

    Manager Service Support / Service Desk

    Vifor Pharma

    Management of the Group level external Service Desk including all Service support functions

  • 18 years and 3 months, Jun 2002 - Aug 2020

    Various positions

    IBM Switzerland AG

    Between June 2002 and December 2011: Sales Manager for a Large Account (Banking), Contract Commercial Manager for various large accounts (Outsourcing customers), Outsourcing Engagement Manager, People Manager in GTS (Service Management)

  • 2 years and 1 month, Jul 2018 - Jul 2020

    DACH Program Manager Compliance & Account Health

    IBM Switzerland Ltd

    Responsible and accountable for IT Process Compliance and Account Health of DACH IT infrastructure outsourcing customers

  • 6 years and 6 months, Jan 2012 - Jun 2018

    Outsourcing Engagement Services Managing Director Switzerland

    IBM Switzerland

    Head of Solution Design specialists (Technical Solution Managers and Architects) designing highly complex oursourcing offerings for existing clients and prospects in all industries in CH and AT

Ausbildung von Abraham Schmid

  • 3 years, Oct 1984 - Sep 1987

    Wirtschaftswissenschaften

    FernUniversität Hagen

    Bank- und Börsenwesen, Unternehmensrecht

  • 2 years, Oct 1982 - Sep 1984

    Volkswirtschaftslehre/ International Economics and Policy Consulting

    Universität Konstanz

    Organisationstheorie

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

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