Baljeet Singh

Actively pursuing a Business Analytics career in Berlin under the Chancenkarte. Currently focusing on local market research, advanced SQL/Python certifications, and building a portfolio of data-driven business cases. Available for immediate 20h/week roles or full-time Junior Analyst positions.

Coordinated last-mile delivery logistics; optimized route planning to ensure 100% on-time fulfillment; managed inventory data and delivery documentation. Streamlined daily logistics and last-mile delivery operations within a fast-paced distribution environment, focusing on process efficiency and data integrity. Key Contributions & Analytical Impact: • Logistics Optimization: Coordinated high-volume delivery schedules, utilizing route-planning data to ensure 99%+ on-time fulfillment rates. • Data Reportin

International Workflow Management: Provided high-volume customer support for the UK market, ensuring strict adherence to international Service Level Agreements (SLAs). Cross-Border Communication: Collaborated with the UK-based logistics teams to resolve real-time delivery discrepancies, improving resolution speed by maintaining clear data logs. Data Accuracy & CRM: Managed complex customer data entry in CRM, ensuring high data integrity for the global logistics chain. Issue Analysis: Monitored recurring

Analyzed customer inquiries to identify recurring service issues; utilized CRM tools to track resolution metrics; improved customer satisfaction ratings through data-driven problem solving. Leveraged Excel to track and analyze customer feedback trends, using Pivot Tables and VLOOKUPs to identify recurring service bottlenecks.

Developed custom, data-driven travel itineraries for groups, focusing on budget optimization and risk mitigation. Conducted deep-market research to reduce travel costs by 20% while ensuring 100% logistical reliability.