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Bülent Darcan

Angestellt, Director Customer Success and Service Delivery, EZDITEK
Riad, Saudi Arabia

Fähigkeiten und Kenntnisse

Fundierte Kenntnisse im internationalen Client Ser
Service Delivery und Project Management. IT Manag
IT Governance
IT Infrastructure
IT Process Pptimising
IT Availability
SLA Management
Service Management
Change Management
Risk Management
IT Contract Management
Contract Negotiation
RFP (Request for Proposal) Execution
ITIL Based Contract Implementation
Service Organisations Contracts
Supplier Management
Supplier Monitoring
Outsourcing
Budget Control
Controlling Process Optimisation
Communication and Presentation Skills
Datacenter Management
Datacenter Services
Vertragsmanagement
Claim Management
Vertragsrecht
IT Service Management
CObIT
IT-Projektmanagement
Beratung
Englische Sprache
Informatik
Lösung
Projektplanung
Kundenservice
Agile Entwicklung
Kundenbindung
Data Centre Management
Rechenzentrums-Infrastruktur
Customer service
Prozessoptimierung
Kundenbetreuung
Internationales Projektmanagement
Customer-Relationship-Management
Leadership
Management Skills
Beschwerdemanagement
Customer Experience Management
Qualitätsmanagement
Kunde
Operations Management
Recherche

Werdegang

Berufserfahrung von Bülent Darcan

  • Current 11 months, since Jul 2025

    Director Customer Success and Service Delivery

    EZDITEK

  • Current 2 years and 11 months, since Jul 2023

    Director Customer Success and Service Delivery

    EDGNEX Data Centres by DAMAC

  • 4 years and 4 months, Apr 2019 - Jul 2023

    Client Success Director

    NTT Global Data Centers EMEA GmbH
  • 3 years, Apr 2016 - Mar 2019

    Head of Customer Management

    NTT Global Data Centers EMEA GmbH
  • 2 years and 4 months, Dec 2013 - Mar 2016

    Senior Service and Contract Manager

    Colt Technology Services GmbH
  • 1 year and 4 months, Aug 2012 - Nov 2013

    Senior Global Client Services Manager

    NSC Global

  • 4 years and 2 months, Jun 2008 - Jul 2012

    Service Delivery Manager

    Hughes Network Systems GmbH
  • 1 year and 1 month, May 2007 - May 2008

    Senior Project Manager

    Hughes Network Systems GmbH
  • 7 years and 7 months, Oct 1999 - Apr 2007

    Project Manager

    Hughes Network Systems GmbH
  • 1 year and 2 months, Jul 1998 - Aug 1999

    Niederlassungsleiter

    Ralf Schneppe GmbH

  • 4 years and 6 months, Jan 1994 - Jun 1998

    Projektleiter

    Ralf Schneppe GmbH

  • 11 months, Feb 1993 - Dec 1993

    Projektleiter

    S+L Elektomontagebau GmbH

Ausbildung von Bülent Darcan

  • Bis heute

    2.OSZ Spandau Berlin

Sprachen

  • German

  • English

  • Turkish

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