Ing. Capt. Neha Kabra

Directing and overseeing all aspects of hotel operations including front office, housekeeping, food and beverage, sales and marketing, engineering, security, and personnel Responsible for achieving occupancy, revenue, and profitability targets through effective marketing, budget management, quality control, and customer satisfaction initiatives Analyzing reports on revenue, occupancy, expenses, and competition to inform strategic decisions on room rates, amenities, staffing needs, capital improvements

Research prospective clients to tailor presentations and marketing materials to their specific needs and interests Deliver engaging presentations to potential clients to educate them on services and build relationships Maintain expert knowledge of the company’s services and capabilities to effectively promote and answer questions Track presentation metrics such as number delivered, prospects in attendance, and conversion rates

Developed and executed marketing campaigns targeting consumers and businesses, increasing project revenues by 40% Analyzed customer data (B2B & B2C) and feedback to refine marketing messaging and outreach for maximum impact Boosted employee productivity and billing rates by 60% through enhanced incentive program Partnered with sales teams to maximize lead generation, conversion rates, and revenue growth Created comprehensive marketing plans and calendars to promote services across multiple channels

Generated regular status reports on budget versus actual spend, resource allocation, and project health Provided leadership with clear visibility into project portfolio performance through dashboards and scorecards Instituted systems to collect and analyze data to enhance planning accuracy and accountability