Carlos Pérez Casas

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Bis 2024, Human resource management, EAE Business School
Hamburg, Germany

Skills

Project Management
MS Office
Consulting
Distribution
Marketing
Kundenbetreuung
Customer Success
Onboarding
Field Sales
Account Management
Inside Sales
Acquisition
Sales experience
Customer satisfaction
Management
Insurance consulting
Team work
Communication skills
Flexibility
Commitment
successful team-player
Contract Negotiation
Sales
Sales Assistant
Key Account Management
Team assistance
Computer Networks
Recruitment
Jira
Quality Management
Customer inquiries
Google
Zendesk
Reclamation
Customer Relations
Customer service
Email
Customer Relationship Management
Telephone Consultation
Business Contacts
Training
In-service training
Customer Experience Management
After Sales Management
Key Account
Hotel reception
Front Office
B2B
Fast learner
Customer orientation
Lead Management
Personal responsibility
Driving licence
Language
Invoicing
Gastronomy
Hotel industry
Microsoft
Organizational skills
Responsible
International experience
ambitious
Problem Solving
Service
onbording
recruiting
Hr assistant
People & Culture
Personnel controlling
Microsoft Excel
Personnel planning

Timeline

Professional experience for Carlos Pérez Casas

  • Current 6 months, since May 2026

    Customer Success Manager

    Choose 2 Rent
  • 7 months, Apr 2025 - Oct 2025

    Junior Customer Success Manager

    DAA GmbH - Deutschland

  • 6 months, Nov 2024 - Apr 2025

    Customer Service Representative

    Agentur Funkensprung

  • 5 months, Jun 2024 - Oct 2024

    Student Coordinator

    MediStart GmbH

  • 8 months, Oct 2023 - May 2024

    Customer Success Manager

    Boats Group

  • 2 years and 7 months, Apr 2021 - Oct 2023

    Customer Success Manager

    TopBoats.com

  • 6 months, Oct 2020 - Mar 2021

    Call Center Agent

    Emergia

  • 9 months, Jan 2020 - Sep 2020

    Hotel front desk receptionist

    GCH Hotel Group

  • 6 months, Apr 2019 - Sep 2019

    Waiter

    Derby Hotels Collection

  • 8 months, Jun 2018 - Jan 2019

    F&B and Hotel Management Assistant

    H10 Hotels

  • 3 years and 1 month, Jun 2015 - Jun 2018

    Waiter

    Eurostars Hotels

  • 5 months, Apr 2017 - Aug 2017

    F&B and Hotel Management Assistant

    H10 Hotels

  • 4 months, Apr 2016 - Jul 2016

    Waiter

    Angle Restaurant

    Waiter in Michelin-starred restaurants

  • 3 months, Dec 2015 - Feb 2016

    Receptionist

    Eurostars Hotels

Educational background for Carlos Pérez Casas

  • 2 years and 2 months, Apr 2022 - May 2024

    Human resource management

    EAE Business School

    Advanced education in strategic human resource management, talent acquisition and retention, learning and development, compensation and benefits, labor relations, leadership, organizational change, and people strategy. Developed the skills to align HR initiatives with business objectives, driving organizational performance and employee engagement.

  • 3 years and 10 months, Sep 2014 - Jun 2018

    Hotel Management

    Universitat Autònoma of Barcelona

Languages

  • Spanish

    C2 (Expert / native speaker)

  • German

    C1 (Fluent)

  • English

    C1 (Fluent)

  • Catalan

    C2 (Expert / native speaker)

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