Carmen Buzatu

Coordinate the activity of the Business Support Team. Led the business support team managing a portfolio of 400+ advertisers and 7000+ affiliates. Coordinate support efforts to ensure successful business operations. Create new or improve old internal processes for daily, weekly or situational tasks. Coordinate the new monthly launches and onboarding for the new merchants. Coordinate the monitoring of affiliate traffic for compliance with platform terms and conditions.

Offer onboarding, platform demo presentations, and accommodate new clients with the affiliate marketing platform features. Monitor and analyze the activity of a portfolio of 500+ advertisers through Data Studio reports and identify growth opportunities. Providing solutions and developing strategies for advertisers to motivate the affiliates to have better results. Suggest new functionalities for the affiliate platform, document, and write specifications, and examples.

Identify potential clients to see if their business is suitable for affiliate marketing. Convert leads to customers. Assist new clients in launching affiliate programs, verify the setups of the program, and test the tracking codes. Train, mentor, and support clients ensuring they understand how to leverage the platform's features. Effectively and timely manage operational issues and solve tickets that impact advertisers' performance.

Copywriting; Builder and administrate a network of websites and blogs; Analyze and use Search Engines Optimization techniques to raise the websites in the search rankings; Research and select the right affiliate products to promote.