Caterina Amengual Caldentey

users and customers assistance. Remote connection (VMWare, Terminal Server, Putty, TeamViewer). Microcomputers infrastructure maintenance and backups management. Knowledge in Linux / Unix and Windows. Monitoring 24x7 first level Technical services and processes Monitoring equipment. Using monitoring tools: Easy Vista, Thruck, Nagios, Zabbix, Cacti and Icinga. First level in dealing with incidents. Implementation of procedures to resolve or escal incidents.

Tasks as systems technician at a company that manages missioncritical systems. Maintenance of systems and data networks and Oracle DB administration. Portal Systems management (Drupal). Monitoring equipment by PandoraFMS. Projects: Electrical Energy Efficiency Improvement of Red Eléctrica de España´s CPD. Configuring and monitoring platform deployment of Sensor Network

Technical Telecommunications Engineer in Telematics. This is a 1st cycle degree from the University of Balearic Islands (Spain) which is focused in the design, implementation and maintenance of systems, applications and services of the communications networks.