Cedo Bozovic

Driving growth in the Energy & Industry segment through strategic key account management and tailored technical solutions. Successfully strengthened market presence and exceeded annual sales targets. * +18.78% growth with focus customers (2024) * +124.6% growth in fastening & protection systems (2024) * 105.3% net sales target achieved (2024) * Introduced new products and delivered impactful customer solutions * Cross-functional collaboration across logistics, marketing, and engineering

Led day-to-day operations in a high-traffic consumer electronics store. Optimized workflows, enhanced customer experience, and consistently met sales goals. * Improved store efficiency by 10% through process optimization * Launched a customer feedback system, boosting positive reviews by 20% * Supervised employees and ensured consistent achievement of sales targets

Managed daily operations in a specialized retail store for computer hardware, IT accessories, and electronics. Focused on B2C and B2B customer service, logistics coordination, and product strategy. * Oversaw sales of IT equipment and consumer electronics * Supervised team performance and managed stock and supply processes * Supported marketing activities and handled customer complaints and returns * Contributed to growth through personalized service and upselling of technical products

Developed and executed local marketing campaigns to boost product visibility. Coordinated promotional events and collaborated with suppliers. Maintained strong customer relationships through tailored consultations and managed sales operations. * Organized marketing initiatives and POS materials * Managed product presentation and customer engagement * Handled transactions, inventory, and complaint resolution

Studied part-time and with breaks due to parallel work commitments