Chahir Zouhair

Manage end-to-end Accounts Receivable (AR) processes, overseeing invoicing, reconciliation, and credit control. Handle suspension and cancellation of accounts and sending unpaid accounts to collections. Manage hardware returns and billing of unreturned hardware, as well as billing missing items from returned hardware. Provide customer service, addressing inquiries, resolving issues, and maintaining positive client relationships. Maintain accurate records of customer interactions, transactions, and feedback.