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Charles Pulido

Angestellt, Global Head of Service Delivery, Rimes Technologies
Manila, Philippines

Skills

Project Management
MS Office
Consulting
Communication skills
Team work
ITIL
ITSM
IT Operations
Leadership
Mentoring
Business Continuity Management
Event Management
Scrum Master
Agile Project Management
IT Governance
Management
Technology
Administration
Support
IT Project Management
Account Management
Windows
Recruitment
Service Management
Information technology
Customer care
Customer Support
Windows Server
System Administration
ITIL Service Manager
People Management
Process Optimization
IT Troubleshooting
Team leadership
Leadership skills

Timeline

Professional experience for Charles Pulido

  • Current 4 years and 9 months, since Sep 2021

    Global Head of Service Delivery

    Rimes Technologies

  • 5 years and 4 months, May 2016 - Aug 2021

    IT Service Delivery Manager

    Financial Times
  • 2 years and 3 months, Feb 2014 - Apr 2016

    Service Manager

    Carlson Wagonlit

  • 1 year and 5 months, Aug 2012 - Dec 2013

    Infrastructure Senior Supervisor

    Citibank

  • 2 years and 11 months, Sep 2009 - Jul 2012

    Team Leader

    Concentrix
  • 3 years and 10 months, Nov 2005 - Aug 2009

    Technical Support Representative

    Convergys

Languages

  • English

    C1 (Fluent)

  • Filipino

    C2 (Expert / native speaker)

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