Chris Fischer

• Managed the overall operation of the event including ticket operation, vendor management, staffing, suppliers and logistics • Led team of event coordinators, 40 event staff, 50 volunteers and 100 vendor staff • Monitored and adjusted operating budget throughout 31 days of operation • Established best practices for all work streams to improve efficiencies and cost effective operation • Main contact for various local authority departments throughout planning and approval stage

•Responsible for operations of 10 Olympic and Paralympic competition and non-competition venues in London •Led and managed a team of 15 full time employees (Venue Accreditation Managers) and responsible for volunteer workforce of 500 people during Olympic and Paralympic Games •Developed recruitment and induction plan for 40 full time staff over a 14 month period •Headed Accreditation operations for London Heathrow and managed arrival of 50.000 Olympic and Paralympic Family members

•Inaugural 28 day public event, 150.000 visitors •Developed attendance maximization activities through various marketing tools (social media platforms, on-site/online viral marketing activities, community relations) •Managed and allocated $120,000.00 entertainment budget, negotiated artist contracts and produced 200 hours of entertainment •Responsible for full cycle staff recruitment, training and management (5 Event Coordinators, 50 front of house staff, 30 vendor staff)

•Planned, executed and evaluated special events and corporate retreats for high profile corporate organizations with up to 500 participants •Off-site event management across North America and Europe, logistics and supply management for multi day events •Created full cycle event strategies, including ROI pre-event target definition and post-event analysis •Developed new programs and supported sales pitches in conjunction with sales and marketing department

•Developed and implemented policies and procedures for two Olympic and Paralympic Venue Accreditation Offices •Managed team of 35 volunteers during Olympic and Paralympic Games across two venues •Provided Accreditation service to all Olympic client groups on venue (Athletes, Officials, Sponsors, Media, Workforce) •Educated departments on Accreditation procedures and facilitated communication process across Venue Teams •Managed business relationships with internal and external stakeholders

•Created strategic business development plan •Developed strategies and sales pitches for brand activation events and sponsorship activities •Supported Account Managers with daily activities such as project budgeting, media tracking, ROI analysis, athlete coordination, sales pitch support, travel arrangements •Organized and evaluated athlete focus groups with 30 participants for market introduction of new energy product

Sport Management Event Management