Christian Fix

IT CONSULTING / FREELANCING ----------------------------------------------------- TOPICS: - ITIL Service Level - Availability / Risk - Change / Incident / Problem - Configuration / Capacity - Delivery - Deployment / Release - IT Operations - Project / Transition 2 Production /T2P VARIOUS CUSTOMERS

IT Consulting / Freelancing

Responsible for the correct delivery of an IT Service according to resources costs quality and time. ITIL Standards and Projekt Management Standards.

Responsible for the “Account Systems” This is involving the Configuration, network design and the installation of Cisco Systems and related IP Equipment under all aspects of security.

Responsible for the design of Networks with mainly Cisco and Newbridge equipment. Supporting the Sales personnel in the Presales phase giving technical presentations on customer side. Working together with the Project Manager in the implementation phase.

Part of a migration team responsible for migrating over 4000 Cisco routers. Supporting IP Engineering and IP TAC groups with testing and accepting IP devices

Responsible for the day to day monitoring and 2nd – 3rd Line trouble management of over 5000 Cisco routers and associated IP equipment. World-wide.