Christiane Moore
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Christiane Moore
- Bis heute 7 Jahre und 1 Monat, seit Juli 2018
Zurich Back office Internal Service and Processing
Zurich Service GmbH
- Bis heute 10 Jahre und 10 Monate, seit Okt. 2014
Insurance Contact Center
Zürich Connect
- Bis heute 13 Jahre und 11 Monate, seit Sep. 2011
Outbound Agent Safe Desk
Orange Telekom
Calling customers that have cancelled their contract offering service and new options.
- 1 Jahr und 5 Monate, Jan. 2013 - Mai 2014
Retention specialist at Hutchison Austria
Hutchison Austria
Customer Support and Retention Specialist. Including email, tickets, incall, outcall and complaints.
- 6 Monate, Apr. 2011 - Sep. 2011
Business Sales Support Outbound and Safe Desk
T-Mobile (ISG)
Outbound cold calls to aquire new business customers also prolonging business customers current contracts and general service for business customers
- 7 Monate, Mai 2010 - Nov. 2010
Customer Care Outbound and Safe Desk for Business Customers
T-Mobile Austria (ISG)
Calling Customers after cancelation of their contract and also actively calling customers who were eligible to prolong their contract
- 4 Monate, Okt. 2009 - Jan. 2010
Customer Service Agent
A1 Telekom BoB (Adecco)
Customer Service Agent Incall. Helping customers with sign ups changes and billing Was a specified limited time contract
- 2 Jahre, Aug. 2007 - Juli 2009
Customer Care
Lufthansa
Customer Care/ customer service. Taking Care of day to day Problems of Passengers that need assistance while flying. Taking care of Minors flying alone.
Assistant
FH Darmstadt
Holding beginner classes for new Students in College
Teacher
Stadt Ober Ramstadt
Taking care of children for 2-3 weeks in the sommer holidays
Master League Admin / League Admin
Electronic Sports League
General Admin working on Tickets in the European League. Helping Players with different support problems. Translating German to English.
Assistant
Dentist
Dental Assistant
Teacher
Modauzwerge
Taking care of a group of children in a private day care center.
Ausbildung von Christiane Moore
- 4 Jahre und 9 Monate, Okt. 2003 - Juni 2008
Social Work
FH Darmstadt
Problem Solving
Sprachen
Englisch
Muttersprache
Deutsch
Muttersprache
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