Christine Boyle

RightNow is helping rid the world of bad experiences one consumer interaction at a time, 8 million times a day. RightNow CX, the customer experience suite, provides what an organization needs to deliver exceptional customer experiences across the web, social networks, and contact centers, all delivered via the cloud. With more than eight billion consumers served, RightNow is the customer experience backbone for nearly 2,000 organizations around the globe.

Q-go was acquired by RightNow Technologies, Inc. in January 2011. Q-go's core product is now the Intent Guide within RightNow. When consumers navigate company websites, they have a specific purpose in mind. But most website experiences miss the mark with unclear click paths and irrelevant information. With Intent Guide, you have the opportunity to set your business apart—to guide customers directly to what they need, win their loyalty, and meet your sales growth and and cost reduction objectives.

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