Christophe Lucas

- International consultancy for BtoB and BtoC - Customers Relationship Management and Social Relationship Marketing programs - Development and integration of the social data in a global management of clients behaviour - Cross channels management to develop powerfull brand equity - In charge of new business.

- Definition of product marketing and its formalization, integration of CRM expertise - Definition and implementation of the policy of hunting new business - Thinking about creating a reputation index with global rating agencies and insurance companies - Establishment of a barometer for the online reputation of countries in terms of tourism - Deployment of an offer collaborative success on Pay per logical - Software partnership maangement : Radian6, Digimind and vaious digital agencies

- Definition of the marketing of the agency and its evolution offering a customer experience management in the three worlds relationships with brands: POS, web, social media. - Development of the social web knowledge and new business strategy

Consultancy in brand launch, strategy and action plan sales, external communications, digital strategy, CRM programs - Creator and manager of business - Establishment and management of project teams for each specific problem with a pool of freelance experts identified upstream - Strong digital dimension

Management of a team of 50 employees - Establishment of an innovative commercial organization - Coaching of teams on the integration of supply digital agency through training plans - Responsible of different loyalty programs of over 8 million active customers - Business Manager of the publishing sector for 18 months.

- Head of Strategy and Business for Unilever group / Danone group Loyalty Programs. - Establishment of a program mixing groups Danone and Unilever with 50 brands - Team manager of DataMiner, data manager, commercial and creative - Management of 30 M€ budget