Dr. Cihan Babayigit

Angestellt, Learning & HR Analytics Manager, Akbank
Istanbul, Turkey

Fähigkeiten und Kenntnisse

Statistical Modelling
Business Process Management
Customer Experience
Mathematical Programming
HR Analytics
ROI Assessment
Dashboard - Reporting Development
Business strategy
Data Science
Business Intelligence
Marketing Strategy

Werdegang

Berufserfahrung von Cihan Babayigit

  • Current 9 years and 8 months, since Oct 2016

    Learning & HR Analytics Manager

    Akbank

    • Develop HR Analytics model composed of five phases: Bank’s Sectoral Goals, Employee’s Career Targets, Position shift optimization, Personal Development Plans and ROI assessments • Build Learning Analytics model allocating the most fitting education to the employee, incorporating OPQ results, employee performance and budget constraints • Perform ROI assessments for prominent educational projects by comparing employees’ business performances before and after the learning ensuring external factor isolation

  • 4 years and 2 months, Aug 2012 - Sep 2016

    CRM Business Development & Project Management Manager

    Akbank

    • Develop business actionable Tiers (Clustering) for retail customers • Develop Clustering Tiers for POS portfolio based on key KPIs • Develop pricing strategies for POS account portfolio • Generate key target groups of SME customers for Call Center & Customer Visit campaigns • Create attrition model for one of the most important products of the bank, POS • Develop POS sales upsell campaign model • Generate trend models for bank’s POS share of wallet using regression algorithm.

  • 7 months, Apr 2011 - Oct 2011

    Business Process Improvement Manager

    Türkis Restaurant Chain

    • Provided consultancy to improve business operations • Created DBMS for the company data to enhance control and evaluate performance

  • 2 years and 4 months, Feb 2008 - May 2010

    Sr. Statistical Analyst

    Revenue Management Solutions Tampa FL

    • Utilized Econometrics Techniques to examine the Revenue Management and Strategic Marketing problems of clients • Implemented Regression & Clustering Analysis to solve the special projects requested by the clients • Developed Mathematical Models to determine the Optimum Pricing Strategies • Created Predictive Models to forecast the Key Performance Measures of clients

Ausbildung von Cihan Babayigit

  • 4 years, Jan 2014 - Dec 2017

    Industrial and Management Systems Engineering

    University of South Florida

    Equilibrium Bidding in Joint Transmission and Energy Markets

  • 2 years and 3 months, Sep 2001 - Nov 2003

    Industrial and Manufacturing Systems Engineering

    Ohio University

    Genetic Algorithm and Mathematical Models in Manpower Allocation and Cell Loading Problem

  • 4 years and 6 months, Jan 1996 - Jun 2000

    Industrial Engineering

    Boğaziçi University

    Disaster Management

Sprachen

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Turkish

    C2 (Verhandlungssicher / Muttersprachlich)

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