Claudia Gross

Consultancy and support of organizations regarding their development, HR management and HR development; trainings about Management, Project-, Time and Self-Management, Team Building and Team Work, Conflict Management and Constructive Negotiations (HARVARD method); conceptual development and coordination of surveys, studies and project evaluations; facilitation of feedback sessions, planning workshops strategic events, World Cafés and Open Spaces

CIM Expert integrated in an Egyptian association; Assistance and consultancy of the Executive Director; development and implementation of new policies, procedures and systems; establishment of the departments Human Resources (HR) and Training Services

Based in Cairo, consultation and support of the GTZ offices in the “Mediterranean Countries and Middle East” region and organizational assessment with regard to the implementation of the GTZ Policy for National Personnel and its related topics as i.e. employment contracts, remuneration system, personnel recruitment and selection, and staff assessment

Weekly lectures on Human Resources Management for undergraduates and MBA students

Consultation, preparation and facilitation of the personnel selection processes at GTZ Headquarters, GTZ Office Berlin / Germany and GTZ Office Beijing / China

Development and facilitation of seminars on Psychological Personnel Selection, Conflicts and Communication in Organizations, Stress and Coping in Organizations

Facilitation of psychological, multi-modal interviews for the selection of flight attendants and check-in personnel and Training of new interviewers

bullying, work satisfaction, psychological personnel selection, conflicts and communication, stress and coping; topic of Dr. thesis: “Analysis of social conflicts and bullying at work – a diary study”

work and industrial psychology, clinical psychology, research methods, statistics and evaluation; topic of diploma thesis: “Coping with bullying at the workplace“