Clinton Lobo

• Conducting market research on wine-export to ASEAN-5 countries (Indonesia, Malaysia, Philippines, Singapore and Thailand) • Devising an internationalisation strategy to enter the best market amongst the ASEAN-5 countries • Building potential business contacts for the company including importers and distributors

Key responsibilities: • Conducted market research in a B2B context for Wilson and covered 5 countries including Germany, England, Italy, France and Spain • Development and testing of a marketing tool (NPS) to accurately capture product perception by the customer to link loyalty and satisfaction to company growth Project flow: • Questionnaire design • Data collection • Analysis of the results using Le Sphinx software • Developing recommendations and evaluating NPS as a management tool

As part of the Transaction Risk Management (TRMS) team at Amazon, ensured that every eCommerce transaction was trusted, safe and protected from fraud. Key responsibilities: • Analysing customer transactions and detecting potential fraud and resolving them • Co-ordinating activities between buyers and sellers on the platform to ensure a seamless flow of transactions

Marketing, Business

Finance, Accounting, Management