Cristian Daniel Böll

• Attend sites to resolve any type of issue related with Nonius Solutions. • Install, upgrade and maintain any of the equipment under SLA. • Provide a high level of customer care within the terms of the SLAs. • Timely completion of all paperwork related to the site visits. • Liaise with senior engineers, management, contractors and customers. • Provide remote technical support to existing customer sites. • Ensure all work is completed to a high standard and to agreed processes.

Part-time job while studying English in Dublin.

• Discuss clients’ need for the visual presentation of products or services; • Designing Flyers, Business Card, Banners and other printed media; • Suggest print production, styles, formats and time frames; • Suggest the type of ink and paper that needs to be used for each design project to be printed.

Responsible for the technical support for round about 1000 clients; Administering & designing LANs, WANs internet, and voice networks; Monitor and repair Wireless internet transmission towers; Installation and Configuration of Routers, Switches and Cabling; Configuration of point-to-point and access point networks; Network connectivity troubleshooting, ping, tracert, telnet, SSH.

Providing technical support, answering support queries via phone; Installation and configuration of printers, scanners, Operational Systems and software for Windows; Computer hardware maintenance; Network maintenance and configuration; Software updates.

• OSI Reference Model & TCP/IP; • IP Addressing & Classes; • Routing and Switching Protocols; • OSPF V2 & OSPFV3; • Configuring IP Routing – Static, Default & Dynamic Routing; • Configure and Verify VLANS / Trunking; • Switch Operation (ping, telnet, SSH); • ACLs.