Dalibor Besina

Study program: Work Design and HR Management (Bachelor) Course: HR Info Systems (SAP) / 5th semester In the course of 30 semester hours, students learn about application fields and concrete functionalities of HRIT systems on the basis of practical tasks and concrete ERP systems. #sap #erp #s4hana #hr #successfactors

SAP CX // Customer Data Cloud (CDC) & Customer Data Platform (CDP) --- Customer experience is the battleground where relationships are won or lost. You need real-time insights across all touchpoints to win on customer engagements. This requires true understanding of who your customers really are. I would be more than happy to talk with you about the five-star experience for your customers.

As Senior Solution Sales Executive I am responsible for identifying and qualifying opportunities, developing and driving strategy in order to achieve overall revenue goals. Development of complete territory business plans, pipeline and opportunity management, value proposition design for all of SAP's targeted line of Platform & Technology (P&T) solutions. Creating and nurturing executive relationships positioning SAP suites of business.

Development and implementation of my IT sales breakthrough strategy for HUAWEI´s key customers (A1, Magenta, Hutchison) Operating as the IT single point of contact (SPOC) for assigned key customers Acquiring a thorough understanding of key customer needs and requirements Analysis and creation of new IT sales and IT marketing opportunities Regular reporting to the Vice General Manager on sales activities, successes and market observations

Austria Enterprise Business Service Dept [CEE&Nordic European Region]: Single Point of Contact (SPoC) in regards to Network and IT Program-, Project-, Service Sales and Revenue Management for customers within the energy-, transportation-, and financial services industry.

Austria Programs Mgmt Office [CEE&Nordic European Region]: Single Point of Contact (SPoC) as the Fulfillment Manager in regards to Carrier Network Program-, Project- and Service Sales Management for main mobile network operator / carrier in Austria.

Optical Support Engineer / Team Leader + Project Coordinator

Paid Internship

Paid Internship

Note: Mit ausgezeichnetem Erfolg abgeschlossen / Completed with distinctionNote: Mit ausgezeichnetem Erfolg abgeschlossen / Completed with distinction Masterthesis (Bewertung/Note: 1): "Customer Data Platform (CDP): Ein Beitrag zur Verbesserung der Customer Experience (CX) im Direct-to-Consumer (D2C) -Vertriebsmodell“

Note: Mit ausgezeichnetem Erfolg abgeschlossen / Completed with distinction Gesamtbeurteilung der Bachelorprüfung: Mit ausgezeichnetem Erfolg bestanden. Project Management, Business Administration, Law Studies, Statistics, IT (Network Technologies, Databases, Process Modelling) and Personality Development

Telekommunikation