Denis Hofmann
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Denis Hofmann
- Current 5 years and 10 months, since Aug 2020
Director CX & Digital Transformation Germany
Foundever B.V. & Co. KG
- 7 years and 8 months, Jan 2013 - Aug 2020
Site Director
Sitel GmbH
1.200 employees / 2 sites
- 8 months, May 2012 - Dec 2012
Standortleiter
avocis Leipzig GmbH
- 1 year and 4 months, Jan 2011 - Apr 2012
Operations Manager
Sitel GmbH
Operations Manager for PayPal in an outsourcing company. Responsibility for 160 heads and 12 Manager in direct reporting line. Objectives: Economic Value Added, Performance Management, Balanced Scorecard and COPC conform.
- 2 years and 5 months, Aug 2008 - Dec 2010
Operations Manager
Sitel Germany
Operations Manager for Bosch Power Tools in an outsourcing company. Project requirement: in- and outbound, office work-, sales- and billing solutions. Responsibility for 50 heads and 5 Manager in direct reporting line. Objectives: Economic Value Added, Performance Management, Balanced Scorecard and COPC conform
- 1 year and 3 months, Jun 2007 - Aug 2008
Operations Manager
Sitel GmbH
Operations Manager for HanseNet/AOL in an outsourcing company. Project requirement: customer care-, sales- and billing solutions. Responsibility for 220 heads and 25 Manager in direct reporting line. Objectives: Economic Value Added, Performance Management, Balanced Scorecard and COPC conform
- 2005 - 2007
Team Manager
Sitel GmbH
aol project
- 2004 - 2005
Projekt Trainer
Sitel GmbH
aol project
- 2003 - 2004
Customer Service Professional
Sitel GmbH
hewlett packard project
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
B1-B2 (Gute Kenntnisse)
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
21 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.