Dr. Diletta Malaguti

- Visit of Top Fashion Brands offices in HK and their Factories in Asian Countries - Management of the direct sales (back office) - Consolidation of commercial relations; - Analysis of the specific needs of the customers; - Monitoring of the activities of all customers; - Develop key partnerships with key customers; - Search for new business opportunities in terms of new potential customers; - Attendance at European and Asian Fashion and Textile Technologies Exhibitions. - Project management

Currently working for Arvato BERTELSMANN in Münster supporting all Microsoft Business Customers, POBO (Partner on behalf of) and 0365 Partners concerning billing (accounting, balance control, refund, change of payment method and payment frequency), Sales (purchase and consultation on O365 packages), products activation, O365 Admin Center Management, and Software installation. Assistance mostly to Italian-speaking customers, but also to German and Englishspeaking ones.

Classes: Spoken Chinese 汉语口语, Chinese Listening 汉语听力, Newspaper Reading 基础报刊阅读, Comprehensive Chinese 综合汉语.

Strategic Management (in English), Economic policy (in English), Asian Countries Economics (Microeconomics), Political economy (Macroeconomics), Asia Law and Commercial Law. Chinese language (trade negotiation, from Chinese to Italian translation and from Italian to Chinese translation).

The course of study included the following classes: Chinese Language (second language), German Language (first language), Corporate Organisation and Management, Economic-Political Geography, Chinese Literature, German Literature, Informatics, History of english Culture (in English).