Dirk Hofmann
Suchst Du einen anderen Dirk Hofmann?
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Dirk Hofmann
- Current 8 years and 8 months, since Oct 2017
Director Workforce Strategy & Planning
Microsoft - Cloud Operations & Innovation
..im Bereich Global Datacenter Operations, Microsoft Cloud Infrastructure
- 3 years and 2 months, Aug 2014 - Sep 2017
Sr. Business & Operations Manager
Microsoft - Customer Service & Support
World Wide End-to-End Business & Operations responsibility for Partner Services. Includes Partner Experience-, Process-, Quality-, Performance- and Financial-Management. Responsibility for world-wide Operations, offshoring and outsourcing as well as Global Operations strategy for Partner Services.
- 4 years and 4 months, Apr 2010 - Jul 2014
Service Delivery Manager
Microsoft - Customer Service & Support
End-to-End Responsibility for Partner Technical Service Delivery. Involves Experience-, Process-, Quality-, Consultant Readiness- and Capacity-Management. Responsibility for world-wide delivery, offshoring and outsourcing as well as Global Delivery strategy for Partner Technical Services. Development and Deployment of Partner Technical Service Offerings along the Partner Life Cycle including Partner Readiness and Enablement, PreSales, Competitive Sales, Deployment and Development and Technical Support.
- 1 year and 9 months, Jul 2008 - Mar 2010
Business Program Manager
Microsoft - Customer Service & Support
Global Business Owner for Technical Sales Assistance a Microsoft Partner Program Benefit. Business Development, Business Operations & Delivery (Quality Manager, Financials).
- 3 years and 7 months, Dec 2004 - Jun 2008
Business & Operations Manager
Microsoft - Customer Service & Support
- 11 months, Jan 2004 - Nov 2004
Project & Deployment Manager
Microsoft - Customer Service & Support
- 2 years and 1 month, Dec 2001 - Dec 2003
Director IT & Communication Center
TQ3 Travel Solutions
- 2 years and 8 months, Apr 1999 - Nov 2001
Director eBusiness, Technology & Solutions
TQ3 Travel Solutions
Ausbildung von Dirk Hofmann
- 2 years and 6 months, Sep 1987 - Feb 1990
Reiseverkehr
Berufsschule fuer Reiseverkehr - Nuernberg
- 1 year and 1 month, Aug 1986 - Aug 1987
Wirtschaft
Fachoberschule Bad Neustadt
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
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