Dorina Vacsora
Angestellt, Support & Service Agent, IXOLIT GmbH
Vienna, Österreich
Werdegang
Berufserfahrung von Dorina Vacsora
Bis heute 4 Jahre und 2 Monate, seit Mai 2020
Support & Service Agent
IXOLIT GmbH
- 24x7 B2B & B2C support via tickets & phone - Investigating performance issues - Monitor payment gateways - Alert technical on-call colleagues in case of issue
1 Jahr und 3 Monate, Dez. 2018 - Feb. 2020
Sales Support Specialist
Sony Europe B.V.
UK Team (Budapest / Weybridge) - Online product setup for Amazon / Curry's / John Lewis - Managing requests from Sales & Marketing - B2B Customer support via phone and e-mails - Weekly reports for Supply Chain & Logistics - Order & dispute management for Argos - Credit & debit creation - Pricing
5 Monate, Aug. 2018 - Dez. 2018
Marketing Trainee
UPC Hungary
- Competitor monitoring - Report & presentation making - KPI analysis
6 Monate, Feb. 2018 - Juli 2018
Front Office Trainee
Mellow Mood - Estilo Fashion Hotel****
- Register & process guests and their assigned rooms - Making reservations in Hostware - Monthly reports
1 Jahr, Aug. 2017 - Juli 2018
Sales & Marketing Specialist
GD Betrieb Kft.
- Competitor monitoring - Pricing - Online product setup - Customer support via calls & e-mails
4 Monate, März 2017 - Juni 2017
STP Performance Trainee
Diageo
- KPI analysis - Presentation making - Customer support via tickets & calls
1 Jahr und 4 Monate, Dez. 2015 - März 2017
HR Service Administrator - French Payroll Team
IBM Hungary ISSC- To update employee's data in SAP - Monthly reports
Ausbildung von Dorina Vacsora
3 Jahre und 5 Monate, Sep. 2015 - Jan. 2019
Economics
Budapest Business School
Sprachen
Englisch
Fließend
Ungarisch
Muttersprache
Französisch
Gut