Duygu Öztürk

Angestellt, Regional Head of IT - Middle East, Turkey & Africa, Acino
İstanbul, Türkei

Fähigkeiten und Kenntnisse

Business IT-Alignment
Digital
Customer Relationship Management (CRM)
IT-Management
SAP
IT Strategy
Technology
Information technology
AI
Stakeholder Management
Leadership
Multicultural experience
Consulting
Demand Management
Team leadership

Werdegang

Berufserfahrung von Duygu Öztürk

  • Bis heute 4 Jahre und 7 Monate, seit Jan. 2021

    Regional Head of IT - Middle East, Turkey & Africa

    Acino

    - Project and Portfolio Management: AI Initiatives: Forecasting, Content Management and CoPilot integration, IQVIA CRM Roll Out, SAP Roll Out across META, reporting and analytics solutions, omnichannel and marketing automation solutions, website rollouts, digital Net Revenue Management, Pharmacy Order Tracking and Distributor Data Management platforms. - IT lead in M&A and BD activities who successfully migrated Dubai Site into Acino in 9 months - Governing a 3 Mio $ Technology Budget

  • 1 Jahr, Feb. 2020 - Jan. 2021

    Country IT Manager

    Acino

    - As being technical lead in new legal entity start-up in Turkey provided end-to-end IT solutions including SAP Roll Out, serialization, 3PL integrations, remote detailing, CRM Roll Out (IQVIA MI Touch), wholesaler management platform implementation and expense management tool. - Responsible for IT governance, hardware life cycle, IT infrastructure, system landscape and budget

  • 1 Jahr und 11 Monate, Apr. 2018 - Feb. 2020

    Associate Director - IT Business Partner, Turkey & Israel

    Shire

    - Managed IT team in Turkey & Israel cluster - Technical leader of Shire-Takeda integration and managed projects including Data Privacy Law Alignment, Joint Venture Termination and Office Relocation - Unlocked business potential by implementing Veeva Closed Loop Marketing (CLM) and helped increasing awareness about rare diseases by digital projects among ICMEA region. - Influenced Commercial, Product Launch and Sales Force Effectiveness/CRM teams to leverage digital marketing and commercial capabilities.

  • 1 Jahr und 3 Monate, Jan. 2017 - März 2018

    IT Business Partner, Pharma

    Bayer

    - Acted as a technology partner in leadership teams in Pharma, Radiology and Product supply divisions - Lead digital, multichannel, commercial and emerging technologies projects such as AR, VR and robotics to ensure business excellence - Decreased IT spent by 30% in Pharma division while increasing budget accuracy more than 7% and managed an IT budget of 270.000 € in total - Took the initiative to be a part of Bayer innovation programs to further support cross functional partners

  • 3 Jahre, Feb. 2014 - Jan. 2017

    IT Business Partner, Marketing & Sales

    Bayer

    - Managed commercial projects in healthcare divisions including Pharma, Consumer Health, Radiology and Animal Health divisions within the scope of digital, multichannel marketing, CRM, CLM, BI and integration - Created Petfinder (GPS embedded Bayer branded collars to find lost cats & dogs) idea for Animal Health and raised fund as 150.000 € as a part of innovation initiatives - Created a business plan for Ophthalmology business as part of innovation team to build scientific partnership during Eylea launch

  • 9 Monate, Juni 2013 - Feb. 2014

    Demand and Supply Planner

    Nestlé

    - Managed supply and demand planning processes (S&OP) of Nestle Health Science and Infant Nutrition divisions (90 SKUs) while conducting monthly forecast meetings with sales, marketing and regulatory - Worked closely with customer service, import and warehouse operations that enabled business to exceed demand plan accuracy, freshness and stock cover targets by 10% - Lead product launch/relaunch process in coordination with regulatory, marketing, sales and production

  • 1 Jahr und 4 Monate, Feb. 2012 - Mai 2013

    Supply Planner

    Beiersdorf AG

    - Coordinated supply, delivery and stock level of 300 SKUs, managed monthly import process of 100 SKUs while optimizing safety stocks to prevent a stock out position - Served as a power user in SAP ERP and APO solutions while managing material master data of 400 SKUs - Prepared and ensured KPIs including Slow Moving Items, Inventory Stock Levels while minimizing left-over costs

  • 1 Jahr und 5 Monate, Okt. 2010 - Feb. 2012

    IT Lead

    Beiersdorf AG

    - Decreased workload in import process by 50% by implementing a local import solution in SAP - Guided IT Team in performance evaluation and career development - Managed consolidated IT budget of 250.000 € including infrastructure and SAP projects - Delivered SAP Projects including APO-SNP and ERP enhancements on time at effective costs

  • 5 Jahre, Nov. 2005 - Okt. 2010

    Senior SAP Consultant

    SAP Gold Partners

    - Track record of consultancy background in SAP MM & WM modules as Senior Consultant in SAP Gold Partners. Experienced in different industries including pharma, FMCG, glass, logistics, automotive, textile, plastics, jewelry, packaging, retail with 9 full cycle projects, 15 support projects and 7 trainings - Consulted SCM processes including purchasing, import, warehouse & master data management

Ausbildung von Duygu Öztürk

  • 1 Jahr und 2 Monate, Aug. 2012 - Sep. 2013

    Executive MBA

    Koç University

  • 3 Jahre und 10 Monate, Sep. 2001 - Juni 2005

    Industrial Engineering and Operations Research

    Istanbul Technical University

Sprachen

  • Türkisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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