Eduardo Serrano-Lobelo

• Responsibilities: People management, project delivery, client relations, budgeting, P&L responsibility. • Responsible for a 25 people department delivering advisory, software development, and quality assurance engagements. • Implement Agile Development methodology across department. • Led projects in the Consumer Goods and Financial industries amongst others. • Increased revenue (+25%) and profit margins (+20%), reduced employee turnover (-60%).

iSoftStone is a global technology consulting firm with HQ in Beijing, China, and $500MM yearly revenue. It has a strong track record with companies that range from emerging startups to Fortune 100 companies, and offers a comprehensive set of solutions and services in IT outsourcing, Business Process Outsourcing, Crowdsourcing, and System Integration.

From Mar '12 to Dec '14: Senior Consultant reporting to COACH INC. SVP Global Supply Chain Systems Responsibilities: Business Process Improvement/Excellence, Global Team Management, Stakeholder Management, System Implementation, Change Management. Led Coach Asia’s team of 5 consultants for global projects in supply chain collaboration, merchandise planning and allocation, global procurement, among others.

• Responsibilities: Sales and business development, Project Management. • Lead generation for global accounts like UBS, CSC, Fidelity, Bank of America. • Closed deals worth a total of over $1MM in revenue.

From Sep 2005 to Aug 2008: Project & Account Manager reporting to iSoftStone SVP US/Europe • Responsibilities: Sales, business development, client relations, proposal writing and management, project management, project planning and monitoring, data analysis. From Aug 2008 to Mar 2009: Lead Business Analyst reporting to UBS Regional Head of Equity Derivatives Operations • Responsibilities: Business Analysis, Process Mapping, Team Management, Client Relations, Stakeholder Management.

EOS is a leader in European private debt collection and restructuring. - Negotiating solutions to secure repayment of outstanding corporate debts.

DISER is a family business distributing construction and hardware store products in Colombia. - Introduced new accounting software, which improved financial control of resources along with company's growth. - Restructured company's sales network increased both sales volume and return on investment.

- Designed manufacturing processes and incorporated several new products from the Taiwan Headquarters into the local plant. - Participated in line-balancing tasks and other improvements to the assembly process. - Created and implemented a new rework process that decreased throughput time and improved control. - Implemented some of the Business Process Re-engineering tasks in a McKenzie led BPR process.

Italian and European Stock Markets Dissertation: "Introduction of Credit Default Swaps in the Italian Market"

Business Administration, Consumer Behaviour, New Product Development, Microeconomics, Environmental Engineering

Manufacturing, Process Improvement, Automation. Graduated with honors. Final Project: "Educational MRP II system based on Excel macros"