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Ellen Sherman

Bis 2024, Operations Director, Europe, Arrow Central Europe GmbH (Arrow Intelligent Solutions)
Stuttgart, Germany

Skills

International Project Management
Communication
Client Relationship Building
Customer Relationship Management
Analytics
Insights
Team Management
Presentation skills
Market Research
Marketing
Training
Consulting
Financial management
Sales
Management
Technology
Project Management
Leadership
English Language
Operations Management
Master of Business Administration
Operational Management
Strategic mindset
Intercultural competence
Empathy
Curiosity
Analytical skills
Leadership skills
International experience
Responsible
Team work
Communication skills
Personal responsibility
Interpersonal skills
Customer orientation
Fast learner
willingness to travel
willingness to learn
problem solving skills

Timeline

Professional experience for Ellen Sherman

  • 2 years and 5 months, Sep 2021 - Jan 2024

    Operations Director, Europe

    Arrow Central Europe GmbH (Arrow Intelligent Solutions)

  • 3 years and 7 months, Feb 2018 - Aug 2021

    Global Solution Enablement Manager, Arrow Intelligent Systems

    Arrow Central Europe GmbH
  • 1 year and 2 months, Nov 2016 - Dec 2017

    Studying German in Stuttgart

    N/A

    Recently moved to Stuttgart and studying German

  • 5 years and 8 months, Mar 2011 - Oct 2016

    Account Director

    Service Management Group

    Reporting to the Managing Director in a leading Customer Insights agency, I led a team responsible for developing and delivering global IT-based market-research projects for major retail and restaurant brands, followed by turning the resulting data into actionable insights to present to client board and leadership teams.

  • 8 years and 2 months, Dec 2002 - Jan 2011

    Global Account Director/ Client Service Director

    GBW

    I led a team of account managers responsible for measuring the customer experience for retail and restaurant chains, including my role as the GBW Global Account Director responsible for the McDonald’s global customer experience measurement programme whereby I managed a team of 6 client service managers located in the UK, US, Australia, and Japan.

  • 4 years and 7 months, Feb 1998 - Aug 2002

    Marketing Communications Manager

    John Deere

    Responsible for the marketing activities including, events, and project management for the grounds care division of John Deere Limited

  • 1 year, Jan 1997 - Dec 1997

    Export Sales Administrator

    Filodoro SpA

  • 1 year and 1 month, Dec 1995 - Dec 1996

    FInancial Planning and reporting administrator

    Filodoro SpA (including 6 months at Italfil S.A. in Barcelona)

Educational background for Ellen Sherman

  • 2 years and 10 months, Feb 1999 - Nov 2001

    Master of Business Administration

    Queensland University of Technology

    International Business, Marketing, Strategic Management

  • 3 years and 5 months, Feb 1992 - Jun 1995

    Bachelor of Commerce

    University of Queensland

Languages

  • English

    First language

  • Italian

    Fluent

  • German

    Fluent

  • Spanish

    Basic

  • French

    Basic

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