Elyes Zarrad

• I work directly with the company's manager: understand the need, decide what to automate, prototype, test and roll it out. • Built the live lead pipeline: a Google Form webhook feeds a Google Sheets CRM (three iterations) where Apps Script classifies each new client, replacing manual lead tracking. • Write Python automation scripts for the client's workflows and call the OpenAI API from my automation code. • Led the Google Workspace migration and wrote the master documentation, so the team runs the system

- Ran incoming exchange for Germany and was the contact person for the DHL UPGRADE partnership: 55 interns accepted and supported, 52 placed, 11% growth in placements, 67 DHL opportunities shortlisted. - Weekly alignment with DHL's UPGRADE team, monthly KPI reviews with the Global Coordinators and quarterly reviews with the program manager. Introduced a monthly UPGRADE x AIESEC feedback meeting. - HubSpot Super Admin: rolled out HubSpot, trained 12 local leads across Germany and was their first contact for

- Built REST APIs in Spring Boot and front-end features in Angular for a financial platform used by 1,000+ people across reporting and trading workflows. - Designed and optimised MySQL and PostgreSQL schemas, indexes and SQL views, cutting query response times. - Wrote JUnit unit and integration tests and fixed production issues with my team lead, in an Agile/Scrum team with Git and code reviews.

• Grew exchanges by 220% through consistent account reviews, structured follow-up and proactive partner communication. • Managed a portfolio of 55+ corporate accounts: service requests, delivery coordination and issue resolution across markets. • Built CRM workflows from scratch to centralise open cases, track pending requests and flag escalations, which gave the team its first full view of the pipeline. • Led B2B sales and automation across 11 regions and trained 11 local committees on client communication

• Built an order and contact web app with Angular and Spring Boot for a transport company. • Handled hiring support: wrote and published 10 job posts on the company's website, screened 100+ applications per role, scheduled interviews with the manager and onboarded new hires.

Built APIs and front-end components for an education platform used by 500+ students, with NestJS and Vue.js applications, GraphQL APIs and Python (Flask) services.

Built backend modules for banking workflow analysis and wrote optimised SQL for internal reporting, in a Linux environment.

Admitted top 4 nationwide by competitive exam. Engineering thesis: question answering over a MySQL database, where a pre-trained model classifies each question and my Python logic builds the answer, integrated into an Angular and Spring Boot application. Recognised in Germany (anabin H+).