Herman Arkens

Lead full-cycle recruitment for high-demand IT consultancy missions across Belgium, with a strong focus on freelance profiles (70%). Support digital transformation programs and ensure pipeline predictability through clear intake, structured sourcing and strong stakeholder collaboration. Key Achievements: • Delivered hires across complex technical roles. • Reduced lead time via structured sourcing and intake refinement. • Developed standardized scorecards improving calibration and decision-making. • Strengt

Founder of OfficeBoy, providing recruitment management, process optimization and Google Workspace administration services to SMEs and scale-ups. Combine HR expertise with technical and operational insight to help organizations streamline recruitment workflows, improve collaboration and implement scalable digital processes. Parallel to my full-time roles, I supported SMEs under my own consultancy framework. Key Achievements: • Supported 20+ SMEs in recruitment, workflow optimization and digitalization. • D

Recruited senior IT profiles and led the implementation of Zoho Recruit, optimizing recruitment operations and improving data quality. Key Achievements: • Migrated the team from CATS to Zoho Recruit, incl. configuration, testing and training. • Improved process efficiency by 30% and increased data accuracy. • Achieved faster hiring cycles (2–3 weeks) for senior niche roles. • Implemented standardized evaluation flows for consistent reporting.

Managed global recruitment for Solvay’s IT & Digital division, filling niche and senior roles across multiple regions globally. Key Achievements: • Delivered 60+ global hires across critical technical domains. • Reduced lead time by 20% through improved qualification structures. • Increased offer acceptance to 85%+ via clear expectation management. • Enhanced candidate experience with reduced drop-out rates. • Informed C-level decisions with market insights and feasibility analysis.

Managed end-to-end executive and senior-level searches across multiple sectors (IT, HR, Finance, Engineering). Acted as a trusted advisor for clients by structuring intake conversations, defining role expectations and designing sourcing and assessment strategies tailored to niche and leadership profiles. Key Achievements: • Delivered 10+ senior placements across IT, HR & Engineering. • Reduced time-to-shortlist by 25% via structured intake & targeted sourcing. • Strengthened cross-border hiring performance

Recruited HR and IT professionals for consultancy and interim management assignments. Supported ongoing client missions through close consultant follow-up and acted as a coach for junior recruiters entering the team. Contributed to both operational delivery and the commercial development of the Interim Management unit. Key Achievements: • Delivered 10+ placements in 6 months. • Improved sourcing productivity via coaching of junior recruiters. • Increased consultant retention through structured follow-up. •

Developed and executed recruitment strategies for Dutch-speaking IT consultants within development, architecture and project management. Worked closely with account managers and business leaders to support framework agreements with major public-sector institutions such as VDAB. Played an active role in strengthening BuSI’s presence and credibility in the Flemish market. Key Achievements: • Delivered 20+ placements for public-sector frameworks (e.g., VDAB). • Increased fulfillment rates through targeted sou

Redesigned and strengthened the commercial structure of the company across sales, account management and marketing. Oversaw the recruitment and onboarding of new account managers, introduced a customer-centric sales approach and modernized the marketing strategy. Managed both operational execution and strategic commercial planning. Key Achievements: • Improved margin consistency via revised pricing & discount policy. • Increased inbound leads through targeted campaigns. • Drove pipeline growth through even

Led a business unit consisting of recruiters and sales professionals, overseeing recruitment operations, commercial development and team performance. Responsible for the full recruitment lifecycle for IT, HR and Sales profiles while driving the implementation of new HR processes, evaluation systems and quality standards. Key Achievements: • Increased unit performance year-over-year through structured processes and clear priority management. • Improved sourcing efficiency and qualification accuracy via team

Directed a 50-person agency within an international IT consultancy group of 3,200 employees. Oversaw full operational, commercial and HR responsibility for the Belgian branch, including P&L ownership, strategic planning and delivery quality. Managed key accounts in the energy, public and industrial sectors and ensured high consultant retention and customer satisfaction. Key Achievements: • Led a 50-person agency with revenue and headcount growth. • Strengthened key accounts (Smals, Elia, Lampiris, Ores, GD

Focused on expanding the enterprise client market for IT consultancy. Split responsibilities between sales (prospecting, client management) and HR team supervision (2 people). Actively participated in recruitment of both freelance and permanent consultants. Strengthened a results-oriented culture combining business development and talent acquisition.

I worked on the expansion of the business unit " OffiConsult" (active in IT consultancy). As a recruiter, I looked for the right profiles in IT (developers, architects, project managers) for our clients. This included people for permanent recruitment as well as freelancers. Together with the business unit manager, I also took care of the follow-up of the consultants.

Develop (WinDev and .NET) and install barcode systems on existing ERP. R&D: search and testing of new products (industrial printers, scanners, software, network equipment, RFID, ...). Functional and technical analysis of customer needs. Provide training to sales and customers on the novelties and the delivered installations.