Dr. Emanuela Fabbricatore
Angestellt, Operations Manager, illycaffè S.p.A., Niederlassung Österreich
Wien, Österreich
Werdegang
Berufserfahrung von Emanuela Fabbricatore
Bis heute 9 Jahre und 3 Monate, seit Apr. 2015
Operations Manager
illycaffè S.p.A., Niederlassung Österreich
-define annual budgeting, P&L, long-term strategies and planning process -monitoring of monthly and quarterly estimates and projections of the organization -HR manager (employees recruiter, salary negotiation and employees contracts management) -Head of the Branch Customer Service (team of 3 and ½ people reporting directly) -Negotiation of contract conditions with external stakeholders -power of attorney for max. amount of 20.000,00 Eur
2 Jahre und 7 Monate, Sep. 2012 - März 2015
Sales Support Specialist
illycaffè spa Niederlassung Österreich
Sales and trade
2 Jahre und 7 Monate, Feb. 2010 - Aug. 2012
Export Customer Service
illycaffè spa
data monitoring and implementation/improvement of orders process - in charge of a defined portfolio of distributors (European Countries) and subsidiaries/branches (North America, Spain, Netherlands, Germany, Austria, France): management of contracts, orders, offers, coordination with others internal and external departments to manage clients special requests, customers relations
4 Monate, Dez. 2009 - März 2010
Statistic department employee
IRES- Istituto di ricerche economiche e sociali del FVG
Collecting and analyze data for the project “Cognitive survey concerning the quality perceived by consumers in the six Regional ski areas”
3 Monate, Apr. 2009 - Juni 2009
Employee Italian Foreign Ministry
Cancelleria consolare – Ambasciata d’Italia a Vienna
Management of polling stations all over Austria (coordination of logistic aspects and gathering of the Italian voting population in Austria at the relevant polling station) Recognition of Austrian Academic Qualifications for the Italian Ministry of Education
4 Monate, Okt. 2008 - Jan. 2009
Intern at the Italian Chamber of Commerce of Manitoba
Italian Chamber of Commerce of Manitoba (Canada)
Market research, Economic Analysis, Research of partners in Manitoba for business collaborations with Italy, Organization of events
5 Monate, Juli 2007 - Nov. 2007
Project coordinator
Wirtschaftskammer Kärnten (Camera di commercio)
Carried out a research project concerning Italy and Austria´s commercial activity. Surveyes, collecting and analysis of data to support the development of Italian companies in Austria
Ausbildung von Emanuela Fabbricatore
1 Jahr und 9 Monate, Okt. 2014 - Juni 2016
MBA Entrepreneurship&Innovation
WU Executive Academy
Master thesis on strategy of innovation. Final Grade: pass with distinction
2 Jahre und 6 Monate, Sep. 2005 - Feb. 2008
Economics
University of Udine, Italy - Universität Klagenfurt, Austria
Macroeconomics, Business Admnistration, Microeconomics, Econommetrics, Math, Law
3 Jahre und 1 Monat, Okt. 2002 - Okt. 2005
Economics
University of Udine, Italy
Macroeconomics, Statistic, Microeconomics, Accouting
Sprachen
Deutsch
-
Englisch
-
Französisch
-
Italienisch
-