Emilia Monica Kamsi

- Content optimisation on Amazon - Content management for Amazon France - Knowledge of SEO and SEM on Amazon - Listing creation and content optimisation on Cdiscount for the French market - Customer service and after sales services - Knowledge of ppc campaigns (automatic and Manual Campaigns) - Translation services of documents, labels and catalogues from English to French and French to English - Experience in market research and business development of new ideas for new markets

Co-Founder of Babettes Shop. - Buyer of clothes, shoes and bags from China to Cameroon. -In charge of the Logistics. - Sales and advertisement on social medias. - Delivery and customer service.

- Gained strategic insight in nine departments. - Reinforcement of skills in customer service and complaint management. - Analysis of credit requests and managing financial risks

- Customer service role mostly face to face - Request and complaint management - Negotiation between customers and Colleagues on a diverse and international level - Oral and written report about customer experiences and solutions - Translation from English to French and vice versa and English to German - Acquired Certificate at the end as a Gateway Assessor Award

Human Resource, Marketing, Finance, Entrepreneur

Human Resource, Project and Operation Management, Business Strategy, Business Law and Global Marketing and business