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Emily Yang

is working from home. 🏡

Angestellt, Sr. User Experience Researcher (Contract), Ameriprise Financial, Inc. (via TEKsystems)
Abschluss: Master of Science, Eindhoven University of Technology
Rochester, Vereinigte Staaten

Fähigkeiten und Kenntnisse

qualitative user research
quantitative user research
prototyping
remote user interviews
remote usability testing
Surveys and Statistics
user experience research

Werdegang

Berufserfahrung von Emily Yang

  • Bis heute 3 Jahre und 3 Monate, seit März 2022

    Sr. User Experience Researcher (Contract)

    Ameriprise Financial, Inc. (via TEKsystems)

  • 5 Jahre, Apr. 2017 - März 2022

    User Experience Researcher

    Paychex, Inc.

    User research for payroll, HR, and financial software tools used by over 605k businesses and their employees across all 50 US states. Conduct qualitative and quantitative research to uncover insights and validate design assumptions for design and product teams. - Usability tests, field and remote interviews, competitive analysis, data analysis, Google Analytics, surveys, recruitment, presentations

  • 8 Monate, Juni 2011 - Jan. 2012

    User Experience Research Intern

    Philips

    Research how long-distance family-to-family communication systems can improve for the “Together Anywhere, Together Anytime” (TA2) project - Researched long-distance communication regarding meeting coordination - Performed task analysis to identify possible solutions - Narrowed down three solutions w/ varied levels of automated scheduling - Designed a 3x2 experiment testing the three solutions across two levels of task complexity - Measured usability, efficiency, and preference with 52 participants acr

  • 1 Jahr und 5 Monate, Apr. 2008 - Aug. 2009

    User Interface Developer

    ZoomSystems

    Develop storefront of automated retail kiosk by creating the user interface with front-end web development tools: HTML, CSS, JavaScript, JSTL, and JSP

  • 1 Jahr und 6 Monate, Jan. 2006 - Juni 2007

    Technician, Human Factors

    Eastman Kodak Company

    Develop prototypes and interfaces and assist in creating better user experiences for the Human Factors group.

  • 1 Jahr und 2 Monate, Feb. 2004 - März 2005

    Webmaster and Flash Developer

    Credit CardNation

    Develop and maintain web pages for a well-publicized financial educator.

  • 6 Monate, Okt. 2002 - März 2003

    Design & Production Intern

    Rhizome.org

    Develop and create new pages while enhancing user experience at a new media art community with thousands of users from around the world.

Ausbildung von Emily Yang

  • 2 Jahre und 11 Monate, Aug. 2009 - Juni 2012

    Human-Technology Interaction

    Eindhoven University of Technology

    * Qualitative User Experience Research * Contextual Inquiry, Heuristic Evaluation, Concept Generation, Storyboarding, Paper Prototyping *Empirical User Experience Research * Literature Research, Empirical Experiment

  • 6 Jahre und 6 Monate, Sep. 1998 - Feb. 2005

    Information Technology

    Rochester Institute of Technology,

    Concentrations: Web Development and Multimedia Application Development

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

  • Niederländisch

    Grundlagen

  • Chinesisch

    Gut

  • Spanisch

    Grundlagen

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