Emma Elderkin
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Emma Elderkin
- 3 Jahre und 7 Monate, Jan. 2019 - Juli 2022Krämer Pferdesport GmbH & Co. KG
Order Management and Sales support FR&UK markets
- 5 Monate, Nov. 2017 - März 2018
Customer Service Representative
Dayton Home and Office
Order management and processing for the UK market Manage, track and resolve customer queries and issues for UK and France Return and product complaint handling and processing for all markets Liaise with internal and external partners including logistic service providers on all markets
- 4 Monate, Feb. 2017 - Mai 2017
Accounts Receivable Analyst
Transas Marine
Run & review daily, weekly and monthly Business and SOX controls AR Exporting and optimizing reports on Excel 2010 using Macros, Pivot tables and Formulas Manage daily bank payments to Transas Marine limited Run customers Statement, daily and monthly Developing and implementing Excel Macros for the team Process & review invoicing on a daily basis
- 1 Jahr und 9 Monate, Mai 2015 - Jan. 2017Aruba, a Hewlett Packard Enterprise company
International Credit and AR Analyst
Run & review daily, weekly & monthly Business and SOX controls OM and AR Exporting & optimizing reports on Excel using Macros, Pivot tables and Formulas Run, review & manage Sales Documents blocked for billing Run, review & manage Denied Party Listing hold on orders, using Amber Road Run, review & manage open sales for EMEA and APAC Credit collection for a portfolio of over 200 customers Manage daily bank payments to Aruba Networks Run customers Statement & Available Credit report, daily & monthly
- 1 Jahr und 11 Monate, Juli 2013 - Mai 2015
Order Management - Dual position Associate/Analyst
Eli Lilly
Manage orders, track & resolve customer queries/issues for BeNeLux market (Hospitals/Pharmacies/Wholesalers) and for Ethicon FR (Wholesalers/Veterinarian) Return & product complaint processing for BeNeLux Resolve pricing issues for France Running open sales report & analyzing issues for Ethicon Team Member Lean Six Sigma Greenbelt Projects Team Member company projects (Ethicon interface, SAP update Release 26) Run & review daily/weekly/monthly Business and SOX controls
Customer service, technical support for iOS Apple Products Covering French as well as English speaking markets (France, BeNeLux, Switzerland, French Canada, United Kingdom, Ireland) Follow escalation paths Channeling specific requests to appropriate departments Support on Mac OS X v10.6.8 or earlier, PC Windows 8 or earlier Basic tech support for iTunes Cross- and Upsell of various apple products and protection plans
- 2 Jahre und 3 Monate, Nov. 2009 - Jan. 2012
Sale Assistant
Country Road Group
Customer service Orders for clients Stock reception Replenishment Visual merchandising Ensuring store’s present-ability Training of new colleagues
Ausbildung von Emma Elderkin
- 1 Jahr und 1 Monat, Jan. 2011 - Jan. 2012
Marketing
Sydney Institute of TAFE
- 5 Monate, Sep. 2010 - Jan. 2011
International business
Sydney Institute of TAFE
- 1 Jahr und 5 Monate, Sep. 2006 - Jan. 2008
English - Degree Course Language, Literature and Culture (LLC)
Université du Sud-Toulon-Var
Sprachen
Französisch
Muttersprache
Englisch
Muttersprache
Deutsch
Grundlagen
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